The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for every department within the company to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has some post high school education or training and past experience in a position of similar responsibility (front desk, administrative assistant, etc.) is preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
RESPONSIBILITIES
- Must be congenial and hospitable
- Respond to members’ needs
- Greets all members in a warm, sincere, and helpful manner; and by name if possible
- Serve as the main information center for members and employees
- Manages inbound phone inquiries and routes calls accordingly
- Take reservations for dining room and Club events
- Sell commissary goods
- Reconcile valet tickets
- Take member payments
- Prepare daily cash deposits
- Reconcile cash drawer
- Page managers and employees as needed
- Issue letters of introduction and guest cards
- Maintain lost and found
- Issue parking decals
- Answer emails
- Keep daily log
- Provides administrative assistance as needed
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required; some post high school education or training preferred
- Two years of relevant experience preferred
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organizational and time management skills
- Excellent telephone skills
- Strong computer and internet skills, including Microsoft Office suite
BENEFITS
- Direct Deposit
- Employee Meals
- Employee Parties
- On-site Parking
- Safety Incentives
- Sick Time
- Smoke-free Work Environment
- Vacation
