Front Office Assistant – Women’s Care Florida (Trinity, FL)

by | Nov 10, 2016 | Job Opportunities

Front Office Assistant
Women’s Care Florida – Trinity, FL
Women’s Care Florida has earned a reputation for quality women’s healthcare in West Central Florida. We pride ourselves on being the leader in women’s healthcare by employing dedicated and caring individuals that promote our philosophy and success of Exceptional Women’s Care for Every Patient, Every Time.

We have over 65 locations throughout Hillsborough, Pinellas, Pasco, Polk, Lake, Seminole, and Orange counties with plans for future growth. Currently, we are seeking a Front Office Assistant with OBGYN experience preferred to join our dynamic team at our Williams, Goldman & Watson in Trinity, FL.

JOB SUMMARY : Provides professional clerical support following established standards and practices. Greets patients and visitors, performs check-in/check-out, schedules appointments, obtains patient information and records it in electronic medical record application, answers non-medical inquiries. Refers matters outside their scope of duties to the, Clerical Supervisor or Division Administrator.

JOB RESPONSIBILITIES:

  • Welcomes patients to the facility; serves as primary point of contact for patients and visitors.
  • Comforts patients by answering preliminary non-medical questions, anticipating their anxieties and maintaining the reception area.
  • Schedule appointments in person or by phone.
  • Perform patient check-in/check-out procedures.
  • Collect co-pays when applicable.
  • Act as liaison between clinical staff and patients.
  • Verify patient benefits
  • Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner.
  • Performs other duties as assigned.
  • Attends required meetings and participates in team activities and professional development activities.QUALIFICATIONS:
  • High school diploma or equivalent.
  • Minimum one year clerical experience in a medical office environment.
  • Ability to multi-task in a stressful deadline-oriented environment.
  • Ability to communicate with coworkers, providers and patients in an effective manner.
  • Ability to use a computer and enter data in electronic medical record system.PREFERRED QUALIFICATIONS:
  • OB/GYN experience a plus
  • eCW electronic medical record experience a plus


INTERACTIONS/WORKING CONDITIONS:

Must possess the ability to interact and communicate professionally and effectively with all levels of internal personnel, providers, personnel of outside organizations, and patients and their family members. Must possess good organizational skills, handle multiple tasks concurrently, and be able to work effectively with all levels of aforementioned groups.

May be exposed to communicable diseases, toxic substances and other conditions common to a clinical environment.

PHYSICAL DEMANDS:

Sedentary position in medical office setting with recurrent sitting and standing. Requires full range of body motion, manual and finger dexterity and eye-hand coordination with frequent computer monitor usage. Requires normal visual acuity and hearing. May require exposure to bodily fluids

For more information: http://chj.tbe.taleo.net/chj05/ats/careers/requisition.jsp?org=WOMENSCAREFL&cws=1&rid=1588&source=Indeed

Job Code 1588