Job details

Salary From $15 an hour

Full Job Description

We are growing and need a personable and professional front office receptionist to join our team!

Who are we?

Created in 1999, West Point is committed to providing both technical and business services to insurance carriers in the insurance industry. West Point Insurance Services employs a team of more than 120 and manages over 600,000 policies.

Why work with us?

We are a family-oriented organization committed to providing comprehensive, affordable benefit packages to our employees including:

  • Medical, Dental, Vision, Life and supplemental benefits starting day 1 of employment!
  • Multiple plans to choose from in order to fit your needs
  • 401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%…fully vested!
  • Generous PTO and paid holiday schedule
  • 4 hours of paid volunteer time off per year
  • Casual dress code (work appropriate)

What will you be doing?

This position is in an office setting and is not able to be remote. Due to COVID, the office is limiting the number of outside visitors; however, this position is the friendly face of our organization to clients, employees and visitors. This is a full time, hourly position working 8:30-5pm with an hour lunch (37.5 hours a week) with pay starting at $15 an hour.

Some daily responsibilities include:

  • Answering and routing calls to the appropriate person
  • Accepting deliveries and mail to distribute to the correct location within the building
  • Using our internal software to route incoming emails and scanning insurance documents to the correct departments
  • Maintaining front lobby for sanitizing and organizing as needed
  • Working with exec team and various departments to schedule and coordinate meetings

What will the ideal candidate possess?

  • The ability to multitask and work with frequent interruptions
  • Strong technology skills utilizing Microsoft suit of products (Outlook, teams, excel, word)
  • Friendly and professional attitude both in person and over the phone
  • Excellent written and verbal communication skills

Candidate requirements

  • The ability to pass a criminal background check
  • Highschool graduate or GED
  • Previous admin experience a plus!

Physical requirement

  • This position is in an office environment and would require:
  • Must be able to remain in a stationary position for 50%- 75% of the time
  • This person in this role needs to occasionally move about inside the building to access office machinery and escort guest through the building
  • Constantly operates a computer and other office machinery such as a copy machine, phone/headset, and key board.
  • Occasionally may need to lift office supplies or packages between 10 and 25lbs.

West Point Insurance Services is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical??? condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ?expression, veteran status, or any other status protected under federal, state, or local law.

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