POSITION SUMMARY
Ensure the cleanliness standards are maintained, inventory items are in each until and maintenance requests are reported and corrected in a timely manner.
Essential Functions Statement(s)
- Clean vacant rooms to the Legacy quality standards, including kitchen, bathrooms, furniture
- Clean room floors by sweeping, mopping, scrubbing, or vacuuming them
- Change bedding and make beds as directed
- Replenish supplies such as cooking and eating supplies, linens, writing supplies, and bathroom items
- Gather and empty trash
- Clean and polish furniture and fixtures
- Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees
- Dust furniture, walls, machines, and equipment
- Move and arrange furniture to make sure all trash has been removed
- Mix water and detergents in containers to prepare cleaning solutions, according to specifications
- Performs self-inspection of suite after cleaning is complete to make sure nothing is missing
- Provides customer service when encountering guests around the property
- Keeps supply caddy clean and orderly
- Assists in the General Clean & Preventative Maintenance (GCPM) process
- Helps in maintaining cleanliness of all common areas
- Remove debris from driveways and all public areas inside or out.
- Sort, count, and mark clean linens, and store them in linen closets
- Deliver any items requested by guests to rooms
- Observe precautions required to protect resort and property, and report damage, theft, and found articles to supervisors
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed
- Conduct unit self-inspections of all units cleaned. Ensure that all of the cleanliness procedures required are all met.
- Document work maintenance requests for engineering and follow up to ensure completion of request.
- Ensure the accuracy of unit status reports being forwarded to the housekeeping office and the front office.
- Complete various additional tasks and assignments as needed.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED).
Experience: At least 6 months previous Housekeeping or Hospitality experience.
Computer Skills: N/A.
Other Requirements: Must have excellent English skills (written and verbal), Bilingual a plus. Customer service experience desired. Must have a flexible schedule as schedules are determined based on the needs of the business.
