Urgently hiring
Job details
Salary $15 – $18 an hour
Job Type Full-time Part-time
Number of hires for this role 1
Qualifications
- High school or equivalent (Preferred)
- sales or hospitality: 1 year (Preferred)
- Driver’s License (Preferred)
Full Job Description
Hospitality Management
Gulfside Resorts, Indian Rocks Beach, Florida
JOB DESCRIPTION
At Gulfside Resorts we are committed to the customer experience. As a hands-on manager at Gulfside you’re responsible for the day to day operations of running 18 cottages at four different properties on Indian Rocks Beach as well as contributing daily to the beach rental process. Make a difference by having a mindset of a business owner in this boutique resort setting.
RESPONSIBILITIES:
*Selling weekly cottage rentals via phone and email inquires that come through by developing an understanding of the product offered and the local area
*Drive Marketing exposure by posting on Instagram/Facebook Daily in conjunction with the brand standards
*Develop a strategy for off season rentals to increase sales
*Ensure all records are kept properly and consistently
*Organize and coordinate operations to ensure maximum efficiency
*Manage 3rd party vendors/contractors
*Coordinate with housekeeping staff
*Manage outdoor maintenance
*Ensure grounds and cottages are in pristine condition at all times
*Welcome guests in a friendly and professional manner
*Addressing and escalating customer issues with a sense of urgency while problem
solving to find a resolution
*Provide tours of the properties for the guest as well as informing them about the local
area
*Execute the arrival list weekly to ensure a flawless checkin/check out process
for the guests
*Planning events for the guest experience -seeing them through start to finish and participating
throughout the event
*Checking rooms and common areas after cleaners to ensure pristine standards are
consistent
*Walk properties daily to attend to guest needs as well as observe and look for any
physical plan needs
*Develop local knowledge and relationships/networking with local businesses,
competitors and welcome centers
REQUIREMENTS:
*Experience posting on Social Media- Instagram/Facebook
* Knowledgable about email marketing tools like Constant Contact a plus
*Excellent organizational skills
*Outstanding communication skills- both written and verbal
*Problem solving aptitude
*Add value to a small team environment – team player
*Proficient in English – knowledge of additional languages is a plus
*An outgoing personality
*Capable to work 30- 40 hours, Saturdays are required
*Flexibility to be on call to deal with guests emergencies
*Ability to work weekends and holidays
*Must have own vehicle and cell phone – communication and punctuality are critical
*Requires the ability to lift and or/move up to 50 pounds
*Requires the ability to bend, twist and stand to perform normal job functions and the stamina to handle the physical demands of the job
*Frequently works outside in a hot environment – all cottages are on the beach so must have the ability to withstand the Florida sun
Job Types: Full-time, Part-time
Pay: $15.00 – $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends
Supplemental Pay:
- Quarterly bonus
COVID-19 considerations:
We have put extra cleaning precautions in place for our guests as well as entry into the office requires a mask.
Education:
- High school or equivalent (Preferred)
Experience:
- sales or hospitality: 1 year (Preferred)
License/Certification:
- Driver’s License (Preferred)
Work Location:
- Multiple locations
Typical start time:
- 9AM
Typical end time:
- 6PM
Company’s website:
Company’s Facebook page:
- Gulfside Resorts Indian Rocks Beach
Work Remotely:
- No
COVID-19 Precaution(s):
- Sanitizing, disinfecting, or cleaning procedures in place
