$9 an hour
Part-time, Temporary
Positive. Professional. Problem-solver.
This is a highly visible customer service role. More often than not, you will be the face of the property and the first point of contact for our guests.
Essential Functions:
- Oversee the daily operations of the property in the absence of the Managers, including; reservations, renewals, check-outs, and check-ins.
- Ensure team member attitude of attentiveness and anticipation of guest needs.
- Give tours to potential guests and be able to ask for and close the sale.
- Ensure proper delivery of guest’s special requests (i.e. linen request for sofa sleeper).
- Inspect rooms for cleanliness and proper preventative maintenance.
- Ensure the security needs of the property and guests are met.
- Wash, dry and fold laundry as needed.
- Administration of keys.
- Ensure proper uniform standards are followed throughout departments.
- Familiarize yourself with area attractions and services to accommodate guest’s needs.
- Suggest/Sell services and amenities to accommodate guest’s needs.
Qualifications:
- One-year experience in customer service; hotel operations preferred
- Bi-lingual preferred; must speak English
- Excellent oral, organization and written communication skills
- Have reliable transportation
- Self-starter able to prioritize multiple projects and meet deadlines under pressure
- Strong organizational time management skills and problem solving skills
- Proactive and aggressive in solving problems
Physical:
- Repetitive stair-climbing
- Kneeling and/or squatting
- Lifting 20 lbs over head
- Pushing and pulling 20 lbs
- Standing for prolonged periods
Job Types: Full-time, Part-time, Temporary
Salary: $9.00 /hour
Experience:
