Description
Join Franklin Street – the fastest growing commercial real estate firm in the Southeast!
Franklin Street is prepared to support and surpass our clients financial and real estate objectives with our Capital Advisory, Investment Sales, Insurance Services, Landlord Representation, Tenant Representation, Property & Facilities Management and Project Management teams. Our southeast-based firm is maximizing client success nationwide through our collaborative platform– an industry leader, creating unified solutions for Commercial Real Estate.
Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company sponsored philanthropy events.
Franklin Street is currently seeking a Hotel General Manager in Tampa, Fl for our Real Estate/Property Management line of business. The General Manager is responsible for managing and overseeing all aspects of the hotel operations. They are responsible for maximizing operational performance, creating and maintaining an excellent guest experience, driving the development of the team members, executing on brand standards and ultimately, the financial results of the hotel. The employee is a seasoned hotel professional with outstanding management skills and extensive hands-on experience and available to work when needed, including weekends, holidays, and nights.
Essential Functions
• Achieve revenue expectations and maximize profitability of the hotel.
• Manage property level expenses to maximize Net Operating Income.
• Educate, train, and develop hotel team members to ensure each team member executes the primary job function(s) effectively and consistently.
• Effectively manage labor standards and payroll.
• Promotes and delivers exceptional Guest Service.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensures all guest related issues are resolved promptly and as expected.
• Responsible for recruiting and maintaining appropriate staff levels always.
• Knowledge of OSHA laws and safety guidelines
• Responsible for maintaining the property safe, clean and in good condition – Hotel must always be Guest Ready.
• Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc.
• Effectively manages, and collects money from in-house guest balances, direct bills, and vending vendors.
• Continual improvement is expected and must be achieved.
• Responsible for ordering, inventory, control of goods, and budget control.
• Effectively executes, and manages programs, processes, guidelines, and policies.
• Ensures all decision are made in the best interest of ownership, management company, and guests.
• Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase the company’s visibility within the local area is expected.
• Actively reviews and monitors the Social Media websites to ensure timely and appropriate responses to postings.
• Adheres to federal, state, and local employment related laws and regulations
• Other duties as assigned.Requirements
Knowledge, Skills and Abilities
• Strong work ethic aligned with our core values of integrity, hard work, accountability, collaboration, innovation.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Proven team development, and leadership background and ability to manage hourly staff.
• High Energy
• Experience and knowledge of Sales & Marketing and Revenue
• Professional image, communicated through demeanor, dress and communication
• Available to work when needed, including weekends, holidays and nights depending on staffing needs
Education and Technical Requirements
• Bachelor’s degree preferred in hotel management or a related field with experience in opening, managing, or re-positioning a hotel with clear track record. Excellent computer system skills.
• Minimum 5 to 10 years of management experience in the hospitality industry, preferably in both Rooms and Food & Beverage.
• Knowledge with OPERA or similar software programs as well as any relevant operating systems needed.
• Requires reliable transportation.
• Multilingual preferred.
• Local candidates strongly preferred.
• Able to lift, push, and pull up to 50 lbs.
Work Environment
This job operates on a hotel property. It is estimated to work:
• Indoors – 66% to 100% of the time.
• Outdoors – 33% – 66% of the time, all conditions
This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
• Stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk and hear.
• Estimate 40% of time is spent on feet and
• 60% of time or more is spent sitting at a desk or in a car.
• Must be able to lift or move up to 50 pounds.
Learn more about Franklin Street at www.FranklinSt.com
Review career opportunities and apply online at: www.franklinst.com/careers
Recent Awards Include:
– Fast 100 Award honoring the fastest 100 Fastest Growing companies in the State of Florida
– Fast 50 Award honoring the 50 Fastest Growing companies in Tampa Bay – Tampa Bay Business Journal – 2011, 2012, 2013, 2014, 2015, and 2016
– Tampa Bay Chamber of Commerce – Small Business of the Year Finalist
– Tampa Bay Times – Best Places to Work Award
– Best Places to Work Award Finalist – Tampa Bay Business Journal
– Real Estate Forum Magazine – cover feature 2016 “Best Bosses” edition – Andrew Wright, CEO
– 40 under 40 Award, Real Estate Forum Magazine – Andrew Wright, CEO
– 25 to Watch, Tampa Bay Business Journal – Andrew Wright, CEO
– Top Volunteer Workplace – United Way Suncoast
– Corporate Philanthropy Award Finalist – Tampa Bay Business Journal
Must be able to successfully pass pre-employment (post offer) drug screen and background check.
Franklin Street/Lighthouse HR Services is committed to equal employment opportunity for all persons regardless of race, color, religion, sex, age, national origin, citizenship status (as defined under the Immigration Reform and Control Act), disability, or marital status, sexual orientation or veteran’s status. Franklin Street/Lighthouse HR Services is also committed to provide all of its internship programs and activities on a nondiscriminatory basis.
Equal employment opportunity extends to all aspects of the employment and/or internship relationship including hiring, recruiting, interviewing, selection, transfer, promotion, training, working conditions, compensation, benefits, and other terms and conditions of employment.
