KnowBe4, Inc. is the provider of the world’s largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4’s platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day. We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last five years.
The HR Coordinator/ Receptionist is responsible for assisting the Personnel Administration team with administrative duties, including but not limited to, data entry and quality control checks, responding to general benefit questions, and participating in benefit-related functions including wellness fairs and open enrollment. This position is also responsible for handling front office reception and other administrative duties, including but not limited to, greeting guests, answering phones, handling company inquiries, and sorting and distributing incoming mail/deliveries.
Responsibilities:
- Assist with administrative tasks such as employee profile data entry and updates in the HRIS system.
- Conduct quality control checks on data in HRIS system as well as documents located personnel files.
- Assist with ongoing departmental reviews of I-9s for accuracy and retention.
- Assist with general benefit questions in the People Ops (HR) ticket system.
- Assist with employment verifications.
- Assist with posting benefit announcements on company intranet (Honey).
- Assist with departmental functions including semi-annual wellness fair and open enrollment.
- Greet and welcome guests as soon as they arrive at the KnowBe4 office.
- Direct visitors to the appropriate KnowBe4 personnel.
- Answer, screen, and route inbound phone calls.
- Maintain and update the company mailing list.
- Receive, sort, and distribute incoming mail/deliveries on a daily basis.
- Handle the mailing and shipment of outgoing envelopes and packages.
- Maintain office security by following safety protocol and controlling access via the reception desk (ie. monitor logbook, issue visitor badges).
- Generate company wide announcements for distribution to all employees regarding contest winners, parking issues, lost and found, etc.
- Perform other administrative receptionist duties such as scanning, filing, and photocopying.
Minimum Qualifications:
- High school diploma, or equivalent education.
- 4 year college degree or equivalent education and experience preferred.
- One (1) year of relevant work experience in human resources.
- One (1) year of work experience in a customer-facing, service-oriented position.
- Experience with GSuite products (Gmail, Google Docs, Google Sheets).
- Experience with MS Office (Word and Excel).
- Experience with web browsers (Chrome).
- Experience navigating a HRIS system (Dayforce or Workday a plus).
- Strong attention to detail;
- Ability to maintain confidentiality with findings, employee data and Company information; high level of integrity and honesty;
- Ability to work independently and be a self-starter;
- Strong verbal and written communications;
- Good computer skills;
- Excellent time management and organization skills;
- Positive attitude and pleasant demeanor in handling guests and staff is a must;
- Team player who is willing to go the extra mile.
- PHR or SHRM certifications a plus
Note: An applicant assessment, background check and drug test may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
No recruitment agencies, please.
https://boards.greenhouse.io/knowbe4/jobs/4935472002?gh_src=f52b82452us
