Job Description:
- Submits and monitors the production batch processing utilizing production scheduling software.
- Receives and executes data processing requests, i.e., reschedules production jobs, submits one time jobs and monitors production schedules using Tivoli TWS scheduler.
- Identifies, researches and corrects production abends.
- Enters and updates problems/requests into the CA Service Desk problem management database.
- Analyzes and distributes recorded problem/requests daily to ensure accountability and problem resolution.
- Prepares daily reports on production schedule problems by application.
- Analyzes and executes requests to add/modify production processing to ensure that deadlines are met.
- Communicates with customers when problems jeopardize schedule completion.
POSITION REQUIREMENTS:
- 2 years experience in computer operations, specializing in production control.
- 2 years experience working with the following products and applications: JCL, Tivoli TWS, CA11, ISPF and CLIST.
- Ability to work overtime weekends and holidays.
POSITION PREFERENCES: Unix, Computer Operations and PC software experience.
HOURS: Rotating shift 9:45pm – 8:00am Wed.,Thur., Fri., Sat. or Wed., Thurs.,Fri.
CONTACT: Angela D. Hill
Talent Acquisition Specialist
Time Customer Service, Inc.
3000 University Center Drive
Tampa, FL 33612
813-979-6635
mailto:[email protected]
