Department: Assisted Housing
Reports To: Supervisor, Assisted Housing
Summary
This position recruits and maintains landlords to provide housing to clients; and educates landlords on the proper procedures for working within the established guidelines of HUD and the THA.
Essential Job Functions
- Work with landlords regarding problems and payment, and maintain information and files
- Contact property owners to establish and correct vendor information in the system
- Provide basic information to the public
- Respond to calls and E-mails regarding payment issues
- Conduct landlord briefings when necessary.
- Assist with monthly landlord briefings
- Explain/interpret ledgers/overpayment
- Set-up and maintain paper and electronic files on landlords by entering data and updating information as needed, and preparing associated correspondence, in accordance with established procedures
- Enter information into database and maintain associated paper files on withholds, reinstatements, special pays, and stop payments
- Mail out checks, 1099 statements
- Keep records of returned checks, cancelled and manual checks or ACH rejects
Minimum Qualifications
- Requires an Associate’s Degree in Business Administration, Accounting, Public Administration, or related field.
- Requires four (4) years of experience in customer service, bookkeeping, public housing or an equivalent combination of education and experience.
Other: Valid Florida Driver’s License Insurable under the agency’s insurance policy
This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.
Job Type: Full-time
Salary: $36,055.00 /year
Benefits:
- Dental Insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Insurance
- Paid Time Off
- Retirement Plan
- Vision Insurance
Experience:
- Bookkeeping: 4 years (Preferred)
- Customer Service: 4 years (Preferred)
Education:
- Associate (Required)
Schedule:
- Monday to Friday
Work Remotely:
- No
