Leasing Agent – Fairfield Residential (Tampa)

From discovering the prospects needs and matching them with the perfect apartment, to nurturing the resident experience while supporting the property’s needs; our Leasing Consultants are critical to building our apartment communities. Every day is an opportunity to meet new people and turn them into a loyal customer. We are looking for dynamic, top performing sales people with high energy, superior sales and customer service experience. The ideal candidate must thrive in a fast paced leasing office, juggle various tasks and work well within a team.

What you can expect in this role:

• You will be the first point of contact with prospective residents, current residents, vendors or Fairfield associates.

• Manages the leasing, closing and move in process with our new residents.

• Initial questions most likely come through you first. You must be quick to determine their needs, resolve and/or escalate to a higher level as permitted.

• Fostering new relationships with our customers is vital to the success of this position.

• We look to you using your customer friendly personality, your ability to diffuse/resolve difficult situations while nurturing relationships.

• Using your strong admin and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems, completing marketing/advertising tasks, updating social media sites etc.

• Weekends are required.

Required Skills:

• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Professional verbal and written communication skills.
• Strong ability to close a sale.
• Strong attention to detail, organizational, time-management and problem solving skills.
• Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
• Intermediate knowledge of Microsoft Outlook, Word and Excel.
• Ability to work a flexible schedule to include weekends, evenings and holidays.

Required Experience:

• Minimum of one year experience in a customer service, sales or retail position.
• Previous leasing experience is preferred.
• Experience using Yardi or other related property management accounting software is preferred.
• Job ID: R0001295
• http://www.careerbuilder.com/apply/J3G1CS6LYDRDLD30MJN?ipath=CBMTN¬ify=true&siteid=anon_jobalert_daily_us

• Fairfield Residential

  At Fairfield, exceptional, personalized living comes full of amenities with none of the stress of homeownership. We do it through the programs we offer, a commitment to local neighborhoods and innovative green living opportunities. Our award-winning apartments are managed and staffed by award-winning teams. Residents rent with us, and stay with us, because our life’s work is helping people feel at home, over and over again. Building and maintaining strong relationships with our residents, employees, investors and partners matters to us. We’ve got the depth of experience and financial foundation to provide stability and peace of mind, whether you are renting or investing with us.