We are looking for a motivated and customer-focused Apartment Leasing Agent to join our team. As a Leasing Agent, you will play a key role in the day-to-day operations of our community, responsible for showing available apartments, guiding prospective residents through the leasing process, and ensuring exceptional customer service. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to build relationships with potential residents.

Key Responsibilities:

  • Customer Service & Sales:
  • Greet potential residents and provide them with information about available apartments.
  • Conduct property tours, highlighting features and amenities.
  • Understand and identify the needs of prospective tenants and match them to appropriate apartment options.
  • Answer phone calls, emails, and other inquiries promptly and professionally.
  • Leasing Process:
  • Guide potential residents through the leasing process, including the application, credit checks, lease signing, and move-in coordination.
  • Ensure that all lease agreements, amendments, and renewal documents are completed accurately and timely.
  • Maintain accurate records of tenant applications and lease documentation.
  • Market Research & Competitor Analysis:
  • Keep up-to-date with market trends and competitive rental rates in the area.
  • Assist with implementing marketing strategies to promote the property and attract new tenants.
  • Property Maintenance Coordination:
  • Address and resolve resident concerns related to maintenance issues, and collaborate with the maintenance team for timely resolutions.
  • Schedule move-ins and move-outs, ensuring the apartments are prepared and ready for new residents.
  • Lease Renewals & Retention:
  • Proactively reach out to existing residents regarding lease renewals.
  • Assist with the implementation of retention programs and initiatives to ensure high resident satisfaction and retention.
  • Administrative Tasks:
  • Maintain up-to-date knowledge of rent collections, deposits, and payment systems.
  • Process and track rental payments, late fees, and other transactions as needed.
  • Maintain accurate and organized tenant files and leasing records.

Qualifications:

  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Prior experience in leasing, property management, or sales is a plus.
  • Excellent communication, customer service, and sales skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficient in Microsoft Office Suite and property management software (e.g., Yardi, RealPage) preferred.
  • Knowledge of local and state rental laws is a plus.
  • Strong attention to detail and organizational skills.

Working Conditions:

  • Flexible hours may be required, including weekends.
  • Ability to work in a fast-paced, customer-focused environment.
  • Some light physical activity, such as moving brochures or showing apartments.

Job Type: Full-time

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Tampa, FL 33634 (Preferred)

Ability to Relocate:

  • Tampa, FL 33634: Relocate before starting work (Preferred)

Work Location: In person

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