Leasing Consultant
Department: Management Services Reports to: Community Manager (or Leasing Manager at larger communities) Supervises: 0 Status: Non-Exempt Purpose of the Job Leasing Consultants have primary marketing responsibilities as they pertain to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. Essential Functions and Responsibilities Provide excellent service to all residents, prospects and visitors to the community Effectively lease apartments and sell property’s products and services in accordance with budget guidelines Follow Fair Housing Standards in all matters when working with prospects and residents Follow up on leasing traffic entries and monitor traffic trends Maintain thorough product knowledge of property and that of major competition Conduct outside marketing activities in order to position Bell communities as communities of choice Coordinate the application review for each lease including credit and income verifications Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist Ensure the condition of leased apartments prior to move-in, including a final inspection and walk through with resident Follow up with residents throughout their lease terms and coordinate the renewal process for each lease Provide excellent customer service to residents, ensuring their needs are met Additional Functions and Responsibilities Additional duties as assigned Knowledge , Skills and Abilities: Must have excellent written and verbal communication skills Must have strong marketing, creativity skills Must have strong working knowledge of MS Office Suite, and ability to use computer Knowledge of Onesite, Yieldstar or other similar programs preferred Must demonstrate support of Bell Core Values Must demonstrate support of BAL strategic drivers Must demonstrate ability to provide exceptional customer service Must demonstrate ability to successfully work on a team Must be able to clearly communicate both orally and in writing Must be able to understand directives both orally and in writing Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible in any situation, able to shift priorities Must be able to perform basic to intermediate mathematical functions Must present a professional image Must be resourceful and well organized Education and Background: BA/BS in business, sales or related field, relevant experience or a combination 1+ years multi-family leasing experience or 1+ years B2B selling experience desired Requirements These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. Physical Requirements: See; View CRT Screen; Color Perception; Hearing/Listening; Clear Speech; Touching; Dexterity; Walk; Bend; Reach; Finger; Lifting – 40 Pounds; Sit Stand. Mental/Reasoning Requirements: Reading-Complex; Writing- Complex ; Clerical; Basic Math Skills; Analysis/Comprehension Judgment/Decision Making Work Environment: Shift work; Works Alone; Works with Others; Verbal Contact with Others; Face to Face Contact; Electrical Equipment; The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. Job Type: Full-time Required experience:
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