Are you customer focused, have
a passion for people and like to have fun? Our Leasing Consultants are Camden’s
first impression to potential and current residents. Their primary
responsibilities are to ensure the satisfaction of our residents while also
meeting leasing, retention and occupancy goals for the community. Camden Leasing
Consultants have excellent communication skills, think outside the box and have
the ability to build lasting relationships. They are experts in customer
service who are able to understand and anticipate our customers’ needs to
create exceptional experiences.
Essential
Functions:
- Manage the leasing process from tour to move-in
including closing the sale, completing lease documents and inspecting units to
ensure a great “move-in experience” - Showcase the value of the community features as
they relate to the customer needs - Use a customer focused attitude year round to
ensure a smooth renewal process for existing residents - Utilize and establish creative marketing and
social media strategies to increase property traffic - Support occupancy and retention goals by
following up with potential and current residents - Use problem solving skills and best judgment to
handle unpredictable situations as they arise - Maintain accurate and in-depth knowledge of the
community and competitors in the industry to give potential residents all the information
they need to make their decision - Promote positive resident relations through
courteous and timely response to resident needs and concerns - Demonstrate strong attention to detail while
preparing lease documents, resident files, applications for approval and
related bookkeeping tasks - Collaborate with team members to plan and
organize resident events - Will assist in other projects and activities as
needed
- One year of experience in sales, hospitality
and/or customer service - Bachelor’s degree preferred
- Meet or exceed sales and customer service goals
- Work a varied schedule including weekends and
holidays as required - Proficiency in Microsoft Office Suite including
Word, Excel & Outlook - Strong written and verbal communication skills
- Leasing and/or property management experience
preferred - Knowledge of OneSite and Yield Star preferred
- Bilingual in Spanish is a plus
And here’s
the fine print HR wants you to know:
- Job is intermittently sedentary but requires
mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily
basis - Will use some repetitive motion of hand-wrist in
using computer and writing - Must have normal range of vision to complete
applications, leases, general paperwork and handle computerized bookkeeping
duties; hearing and speech to communicate with residents, vendors, supervisors
and coworkers on the telephone or in person on a regular basis - Must handle stressful, urgent, novel and
diverse work situations on a daily basis - Emotional stability and personal maturity are
important attributes in this position - Works in a typical office setting with daily
exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when
touring community - Hazards can be avoided with proper lifting
techniques, SDS and general safety training - Will be regularly called upon to work long
hours and odd schedules (including weekends) - Position requires periodic travel by
automobile to handle work-related activities - May require airline travel, out-of-town and
/or overnight trips - Attendance and punctuality is essential for
success in this position - Contact your HR
team for the position’s Physical Demands Analysis
This job description is not an all-inclusive
list of duties and responsibilities. Camden may add or change responsibilities
in order to meet business and organizational needs. Employees must meet qualification standards
that are job-related and consistent with business necessity and must be able to
perform the essential functions of the position, with or without reasonable
accommodations.
To
learn more about our awesome Benefits, visit Camden
Benefits.
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