Job details
Salary $12 – $14 an hour
Job Type Full-time
Number of hires for this role1
Qualifications
- Property Management: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Full Job Description
Who We Are:
Coastal Ridge Real Estate is an entrepreneurial-spirited multifamily real estate investment firm with offices located in Columbus, Ohio and Santa Monica, California and apartment communities throughout the United States. Founded in 2013, our growing team of over 500 associates specialize in the acquisition, development, asset management, and property management of multifamily real estate. To date, Coastal Ridge’s portfolio includes more than $2.3+ billion in assets in the student housing, conventional housing, and active adult multifamily sectors. Our track record has demonstrated the firm’s ability to achieve our investor’s goals. We implement a consistent strategy anchored by steadfast investment rationale and a progressive and systematic operating platform. Coastal Ridge was honored in 2015 – 2019 as one of the Inc. 5000 Fastest-Growing Private Companies in the U.S. and was also among Columbus Business First’s 50 fastest growing companies in Central Ohio for the past three years.
Where You’ll Work:
This 1,067-bed purpose-built student housing community services the students of the University of South Florida, and is located just north of campus. Campus Lodge features a unique combination of lodge-themed style and student-focused design, and offers one of the best values in the market. Residents enjoy community and apartment amenities, including an on-site nature reserve, lagoon-style pool, chalet-style clubhouse, queen-sized beds, and large laundry rooms.
What You’ll Do:
As a Leasing Consultant, you’ll be responsible for all aspects of leasing production at your property and provide top notch service for the day to day needs of our valued residents.
Your Responsibilities:
- Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager.
- Ensure all lead information is entered, accurate and complete within Onesite.
- Ensure that all rental inquiries online, in person, or over the phone are responded to quickly and effectively.
- Ensure all prospects are followed up with through via phone, email or letter within 24 hours.
- Warm call prospects as needed.
- Meet, greet & provide tours to leasing prospects.
- Ensure an in-depth understanding of site leasing trends, traffic patterns and product availability and how that relates to sales and closing process.
- Ensure all models, office and clubhouse areas, common areas and the “tour route” are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party.
- Properly close the leasing process by asking for the sale.
- Participate in marketing and outreach efforts.
- Assist with the planning and hosting of resident events.
- Effectively manage the community waitlist and communicate with prospects as changes occur.
- Ensure the proper execution of all screening procedures.
- Ensure the proper preparation and execution of the lease agreement and related move-in paperwork.
- Ensure the proper collection of all funds and move-in related fees.
- Provide support and assistance to all customer service efforts at the community.
- Write up and file service requests from residents upon receipt.
- Completes other tasks as directed and assigned.
Who You Are:
- A sales ninja. You know what it takes to slay leases and can effectively close the sale. You have a competitive spirit and you are laser focused on meeting or exceeding your leasing goals.
- A customer service guru. You understand how successful customer service is delivered and approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes.
- A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
- A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
- A detail oriented individual. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its accuracy. You understand the importance of editing and proofreading your work to ensure it’s done right.
Required Qualifications:
- High school diploma or equivalent.
- Ability to read and write English fluently.
- Computer literacy required.
- Previous leasing and/or sales experience strongly preferred. Experience in multifamily housing also preferred.
- Previous experience with property management software such as OneSite or Yieldstar preferred.
What We Offer:
As a full time Leasing Consultant, you’ll receive a competitive hourly wage, monthly leasing commissions and a robust benefits package. Our benefits include your choice of three health insurance plans, dental, vision, short-term disability, long-term disability, HSA accounts with company match, company paid and voluntary life and AD&D insurance, FSA-Dependent Care Accounts, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a part time/full time non-exempt position, reporting to the Property Manager. Little to no travel is expected in this position.
Job Type: Full-time
Pay: $12.00 – $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Supplemental Pay:
- Commission pay
Experience:
- Property Management: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Company’s website:
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
