Job Description
- Handles all aspects of leasing apartments, including converting telephone inquiries, greeting prospective residents, touring the community, closing the sale, processing applications within 24-48 hours, typing leases, following up with prospects, obtaining signatures for completion of leases/paperwork prior to move-in.
- Performs a daily inspection of vacant apartments, mini models, show trail, common areas and community amenities and follows up with action plans to ensure units are always at company standards and ready for prospective tenants.
- Maintains a minimum closing ratio of 33%, an industry standard, in order to obtain optimum occupancy.
- Develops and maintains on-going resident retention programs under the direction of the Property Manager. Develops, plans, and attends resident functions.
- Collects and secures rental and individually metered utility payments.
- Produces reports in a timely, accurate and complete manner, including the weekly traffic reports and monthly market survey by physically visiting at least one market competitor monthly.
- Responsible for proper maintenance of all resident and property files per company standards.
- Handles or assists in the receiving, recording, preparation, and follow up of work orders to facilitate residents’ service requests.
- Performs other duties as assigned. Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
- 2+ years of apartment complex leasing experience preferred or applicable sales experience.
- Ability to multi-task in a fast-paced, ever changing environment.
- Must have flexible schedule availability – schedule will include weekend and evenings.
EDUCATIONAL/TECHNICAL REQUIREMENTS
- High school diploma required.
- College degree and/or certification not required, but a plus.
- Proficiency with standard office equipment including computer, MSOffice suite (Excel, Word, Outlook), calculator, fax machine, and electronic scanner.
- General math skills including the ability to calculate pro-rations, bank deposits, time keeping records, etc.
- Above average telephone and communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level.
- Bilingual Spanish a plus.
- Must have reliable transportation in order to conduct market surveys, attend meetings, visit area businesses, purchase and pick up supplies for resident and community functions.
- Must possess a valid driver’s license and adequate insurance per company guidelines when driving to perform work-related business errands and marketing.
- Must have mode of communication in which to be contacted to respond in cases of emergency.
- Yardi or comparable property management software proficiency a plus.
Additional Information
ABOUT FRANKLIN STREET:
Franklin Street is a group of companies focused on delivering value-added solutions to today’s commercial property owners. Founded in 2006 during one of the toughest real estate climates, Franklin Street has blossomed into one of the fastest-growing real estate and insurance companies in the Southeast, with offices in Tampa, Atlanta, Ft. Lauderdale, Miami, Orlando, and Jacksonville. Our family of real estate companies – which include Real Estate, Capital, Insurance, Valuation, and Management Services – is focused on developing solutions for the evolving demands of our clients.
Learn more about Franklin Street at www.FranklinSt.com
Recent Awards Include:
- Fast 100 Award honoring the fastest 100 Fastest Growing companies in the State of Florida
- Fast 50 Award honoring the 50 Fastest Growing companies in Tampa Bay – Tampa Bay Business Journal – 2011, 2012, 2013, 2014, 2015, and 2016
- Tampa Bay Chamber of Commerce – Small Business of the Year Finalist
- Tampa Bay Times – Best Places to Work Award
- Best Places to Work Award Finalist – Tampa Bay Business Journal
- Real Estate Forum Magazine – cover feature 2016 “Best Bosses” edition – Andrew Wright, CEO
- 25 to Watch in 2015, Tampa Bay Business Journal – Andrew Wright, CEO
- Satisfacts National Award Winner for Resident Feedback Performance
- Top Volunteer Workplace – United Way Suncoast
- Corporate Philanthropy Award Finalist – Tampa Bay Business Journal 2015, 2016
- https://www.indeed.com/cmp/Franklin-Street?campaignid=vjcmpinfo&from=vjcmpinfo&fromjk=1e8f29c1b9fde85c
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