GENERAL RESPONSIBILTIES
The Leasing Associate duties and responsibilities may include but are not limited to the following:
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- Maintains a detailed knowledge of the apartment community, amenities and community.
- Provides a daily inspection of show apartments and model appearance.
- Handles all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, obtains signatures for completion of leases/paperwork prior to move-in.
- Consistently documents prospect phone and email contacts; accurately completes the market survey.
- Maintains an acceptable closing ratio.
- Collects and secures rental payments.
- Produces reports in a timely, accurate and complete manner, including the monthly market survey, locator log and commission sheets.
- Assist in marketing; Monitors the accuracy of advertisements and takes appropriate action to correct; accurately and consistently documents traffic marketing sources; Assist in leasing events and promotions; Assists in outreach community marketing weekly.
- Posts to advertising sources daily as directed.
- Maintains organized community office files.
- Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.
- Assists in the inspections of vacant apartments and takes appropriate action to prepare them for leasing.
- Promotes resident retention by assisting with the renewal program.
- Reports any observed maintenance problem.
- Must adhere to and comply with company safety policies and rules and utilize safety appliances, as required.
- Must always be courteous and helpful to residents, prospective residents and co-workers.
- Must be available for overtime, weekend, holiday and evening work.
- Performs other duties as assigned.
WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
QUALIFICATIONS& EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School education or equivalent.
- Ability to read, write and comprehend the English language.
- Mathematical skills in order to calculate pro-rations.
- Possesses excellent telephone and communication skills.
- Apartment management and/or sales experience required
LANGUAGE ABILITY
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATH ABILITY
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
