As a Leasing Consultant, you will be instrumental in helping residents find the best place to call home. You will be the face of customer service at your property – ensuring the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the property.
Responsibilities
- Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
- Understand the value of the property’s features as they relate to the prospective resident’s needs.
- Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
- Support occupancy and retention goals by following up with potential and current residents.
- Use problem solving skills and best judgment to handle unpredictable situations as they arise.
- Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
- Build relationships with residents through courteous and timely response to their needs and concerns.
- Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
- Work with other teammates to plan and organize resident events.
To be successful with InvestRes, you MUST have:
- Cheerful attitude and focused on customer service
- Tech savvy – able to learn/work with property management applications
- Strength in Sales / Leasing / Closing
InvestRes prefers:
- Experience using Yardi
- Property management or service industry experience
- https://investres.hrmdirect.com/employment/view.php?req=828514&jbsrc=1014