Leasing Consultant – Lincoln Shores Apartments (Saint Petersburg)

by | May 1, 2018 | Job Opportunities

Want to work for a company that values it’s team members and rewards hard work? We’re the company for you. Our core values are deeply entrenched in the belief that hard work “makes it happen”. We operate under the belief that with hard work, perseverance and virtuous character everyone has the ability to shape their own destiny.

We encourage our team members to bring their all every day and to share ideas. Each employee plays a crucial role in contributing to its team and the company’s success. We are a company that inspires our team members to deliver a meaningful difference; a company where our team members are not just happy, but also create a resilient collaborative team culture.

Work for a company that knows how to value people; a company that understands the importance of engaging and inspiring. Work for a company that offers the knowledge and tools for team members to appreciate one another’s routine accomplishments and big wins. Work for Oak Hill Group.

We are looking for an experienced leasing consultant to join our team. Job responsibilities as follows:

  • Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
  • Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long- term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.
  • Designs and executes marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, email, and other websites), and following other property-specific marketing plans, drives, and special programs.
  • Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
  • Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating to maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and / or model and amenities, and preparing the leasing office for daily leasing activities.
  • Follows-up with prospects and new residents to ensure satisfaction by sending emails, thank you notes, cards or making telephone calls or other contacts to finalize decisions to lease and / or renew.
  • Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
  • Responds quickly and courteously to resident and client/owner concerns and questions, and takes promt action to solve problems and / or document and convey resident or other requests to the appropriate individual(s).
  • Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Organizational Responsibilities:

  • Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
  • Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
  • Identifies areas for improvement and offers suggestions to improve the property’s efficiency, profitability and productivity.
  • Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.

Working Conditions:

  • Incumbents work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors, and / or landscape may be unpleasant and / or hazardous.

Physical Demands:

  • Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
  • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
  • Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Knowledge, Skills, Abilities:

  • Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
  • Demonstrated ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
  • Demonstrated proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents.
  • Demonstrated mathematical skills necessary to add, subtract, multiply and divide numbers, decimals, and fractions, and calculate percents in order to complete financial records, budgets, and other fiscal reporting information.

Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craigs List, Google and other search engines, and navigating the internet and websites.

  • Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems.
  • Employment history that demonstrates the application and usage of a sales, marketing, administrative, secretarial, or office support skills, internet and customer service complaints and issues and complete financial records, documents, and reports

Job Type: Full-time

Experience:

  • Leasing: 1 year (Required)
  • Customer Service: 1 year (Required)

Job Location: