| In this role you will conduct daily leasing activities; including: attain leasing goals (occupancy and rent growth), build and manage rapport to generate interest, desire, and satisfaction for the Post community; provides the ultimate in service to our residents; completes lease paperwork, and all other duties that correspond to leasing activities. Ultimately, sells prospects and residents on the quality of the Post brand and the lifestyle of a Post apartment home.
Responsibilities:
- Achieves daily, weekly, monthly individual leasing goals to contribute to team/property leasing goals established by operational budget
- Answers telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing a Post apartment home; performs follow-up action(s) for every prospect
- Responds to and/or follows up on resident requests; logs requests as needed
- Utilizes sales tools including: rapport building, qualifying, closing during each sales interaction/presentation
- Qualifies prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect
- Communicates move-in/move-out apartment status to other team members; ensures apartments are move-in ready; takes action to ensure move-ins occur to satisfy new resident and minimize apartment vacancy
- Completes all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely
- Tours the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests/prospects; answers questions about amenities, apartment homes, and the local community
- Stays current on relevant market issues and competitive information
- Performs light bookkeeping and financial activities (e.g.: calculating monthly rents, pro-rated rents, preparing letters for delinquent payments, etc.)
- Performs office administrative activities (e.g., key track/key release, accepting resident packages, entering information on computer database, etc.)
- Other duties which may be assigned based on particular needs of the job
- Maintain positive resident relations
- Ensure success of marketing efforts by collecting traffic numbers, leasing activity, reviewing media ads and developing marketing leads
Qualifications:
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