Core Responsibilities:
· Personally, manage every aspect of the leasing process with prospective tenants.
· Always demonstrate the highest customer service to future tenants and current residents.
· Guide clients on tours application process, and close sales.
· Close sales on units to ensure maximized occupancy at all times as well as offering additional products or services to ensure customer satisfaction and maximize revenue flow.
· Maintain accurate and up-to-date records of prospective and current client history.
· Answer phone, email, and in-person communication in a timely and professional manner
· Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
· Provides follow-through and assistance to Property Manager and support groups in coordinating the on-going maintenance of the property.
· Maintains community appearance and ensure repairs are noted and completed which requires regular community inspections and tours.
· Assists Property Manager with training all on-site staff to achieve operational goals of assigned property
· Other duties as assigned
Requirements:
· High School diploma or equivalent required.
· Requires strong sales and/or leasing experience
· High-level of interpersonal communication skills
· Able to maintain high energy, friendly demeanor, and perform in a fast-paced environment
· Able to perform entry to intermediate level mathematic functions without additional personnel assistance.
· Computer proficient in Microsoft Office and type at least 30 words per minute. Buildium experience a plus
· Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with
Responsibilities
· Inspect models and available “market ready” apartments; communicate service-related needs to Property Manager.
· Follow up with prospective residents in an effort to secure business.
· Provide regular status updates/reports to property manager. Ensure apartments are ready for residents by agreed upon move-in date, secure signatures on appropriate paperwork prior to move-in, and orient new residents to community amenities and rules.
· Assist with annual renewals; distribute and follow-up on renewal notices.
· Gather information about market competition; participate in outreach marketing activities to recruit prospective residents.
· Accept rental payments, maintain current resident files, distribute community notices, and record daily inspections.
· Complete maintenance service requests quickly, inform maintenance and follow up with residents.
· Assist in planning resident functions
· Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
· Other duties as assigned.
Education
High School Diploma or Equivalent
Job Type: Full-time
Schedule:
- Monday to Friday
- On-call
Supplemental Pay:
- Incentive for new and renewal leases
- Bonus Pay
Experience:
- residential property management service: 1 year (Required)
- Buildium Property Management Software: 1 year (Preferred)
About You
· You are a natural leader with an entrepreneurial mindset who thrives in a fast-paced environment
· You enjoy investing time, talent, and technique to achieve success
· You are best described as a high-level performer who shows up and delivers their personal best
· You are accuracy oriented with a strong sense of urgency and focus on customer service.
· You are comfortable in an environment with unpredictable and cyclical workloads while managing tight deadlines
· You have exceptional communication, listening, learning and follow-up skills
· You are a self-starter who enjoys working independently, then quickly transitioning to strategic planning and executive collaboration
· You are often described as engaging, present and reliable
· You are not de-railed by the statement “other duties as assigned”
Responsibilities:
· Assist with all activities related to leasing apartments
· Schedule showings for prospective tenants
· Handle telephone calls including retrieving messages and returning calls
· Greet, pre-qualify, demonstrate, and follow up with prospects
· Handle and accurately complete all paperwork and reports associated with affordable housing guidelines.
· Maintain files of leasing paperwork and input leasing data into software accurately and in a timely fashion.
· Process all applications for move-ins and re-certifications in accordance with the regulations.
· Submit completed move in and recertification files to Compliance for audit. Obtain pre-approval and final approval, conduct move-in orientation, move in inspection, execute all documents in accordance with affordable housing rules.
· Follow the Fair Housing Act with residents and prospects.
· Maintain positive resident relations by responding to residents and resolving complaints, in a friendly, professional, and efficient manner. Place a strong emphasis on customer service in every action.
· Assist other team members and Property Manager in duties as deemed necessary by property circumstances and situations.
· Record resident service requests accurately and in detail to assist the maintenance team in the timely completion of all requests.
· Monitor maintenance requests and communicate with maintenance staff and residents to assure problems are resolved adequately
Job Type: Full-time
Pay: $14.00 – $15.00 per hour
Benefits:
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
- On Call
Supplemental Pay:
- Commission Pay
Experience:
- Customer Service: 1 year (Required)
- Multi-Family Leasing: 1 year (Required)
Education:
- High school or equivalent (Required)
Location:
- Largo, FL 33774 (Required)
Typical start time:
- 9AM
Typical end time:
- 5PM
Company’s website:
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
https://www.indeed.com/q-Leasing-Consultant-l-Clearwater,-FL-jobs.html?vjk=8d5f3220a7611107
