Job Description
- Handles all aspects of leasing apartments, including converting telephone inquiries, greeting prospective residents, touring the community, closing the sale, processing applications within 24-48 hours, typing leases, following up with prospects, obtaining signatures for completion of leases/paperwork prior to move-in.
- Performs a daily inspection of vacant apartments, mini models, show trail, common areas and community amenities and follows up with action plans to ensure units are always at company standards and ready for prospective tenants.
- Maintains a minimum closing ratio of 33%, an industry standard, in order to obtain optimum occupancy.
- Develops and maintains on-going resident retention programs under the direction of the Property Manager. Develops, plans, and attends resident functions.
- Collects and secures rental and individually metered utility payments.
- Produces reports in a timely, accurate and complete manner, including the weekly traffic reports and monthly market survey by physically visiting at least one market competitor monthly.
- Responsible for proper maintenance of all resident and property files per company standards.
- Handles or assists in the receiving, recording, preparation, and follow up of work orders to facilitate residents’ service requests.
- Performs other duties as assigned.
Qualifications
- 2+ years of apartment leasing or other sales experience required.
- Must have flexible schedule availability – schedule will include weekend and early evenings.
- Above average telephone and professional sales level communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level.
- Bi-lingual Spanish a plus.
- Ability to multi-task in a fast-paced, ever changing environment.
- Proficiency with standard office equipment including computer, MSOffice suite (Excel, Word, Outlook), calculator, fax machine, and electronic scanner.
- Basic professional level math skills including the ability to calculate pro-rations, bank deposits, time keeping records, etc.
- Must have reliable transportation in order to conduct market surveys, attend meetings, visit area businesses, purchase and pick up supplies for resident and community functions.
- Must possess a valid driver’s license and adequate insurance per company guidelines when driving to perform work-related business errands and marketing.
- Must have mode of communication in which to be contacted to respond in cases of emergency.
- Yardi or comparable property management software proficiency a plus.
- High school diploma required.
- College degree and/or certification not required, but a plus.
Additional Information
At Franklin Street, we achieve success with a collaborative company culture – hiring top professionals sharing our value for integrity, hard work, and accountability.
For more information on Franklin Street, please visit www.FranklinSt.com.
Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company sponsored philanthropy events.
Recent Awards Include:
- Fast 100 Award honoring the fastest 100 Fastest Growing companies in the State of Florida
- Fast 50 Award honoring the 50 Fastest Growing companies in Tampa Bay – Tampa Bay Business Journal – 2011, 2012, 2013, 2014, 2015, and 2016
- Tampa Bay Chamber of Commerce – Small Business of the Year Finalist
- Tampa Bay Times – Best Places to Work Award
- Best Places to Work Award Finalist – Tampa Bay Business Journal
- Real Estate Forum Magazine – cover feature 2016 “Best Bosses” edition – Andrew Wright, CEO
- 25 to Watch in 2015, Tampa Bay Business Journal – Andrew Wright, CEO
- Satisfacts National Award Winner for Resident Feedback Performance
- Top Volunteer Workplace – United Way Suncoast
- Corporate Philanthropy Award Finalist – Tampa Bay Business Journal 2015, 2016
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