Job Details
Job Location
Bungalow Oaks – 13418 Dottie Drive – Tampa, FL
Description
Job Scope:
The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, to professionally present the features and benefits of their assigned property and properly secure lease agreements from qualified prospective residents. The Leasing Consultant is very service-oriented and strives to make current residents feel welcome and comfortable at their property.
Duties and Responsibilities:
- Qualify and determine needs and preferences of prospective residents, professionally presenting the property and specific apartments while outlining features and benefits.
- Assist prospects with completing applications, process criminal background/credit checks on applicants, and notify prospective residents of results.
- Complete online guest cards for all prospects, send thank-you notes and perform follow-up correspondence.
- Maintain a professional, yet friendly atmosphere in the leasing office and other areas where prospective residents and current residents meet.
- Answer incoming calls and respond accordingly, whether it is a prospect or resident call. Transfer calls when appropriate.
- Maintain awareness of local market conditions/trends, new social media channels/trends, and contributing ideas about new marketing channels to the community manager to better market the community and guarantee resident satisfaction.
- Prepare miscellaneous communication, as needed.
- Physically inspect property when showing apartments and report any service needs to maintenance staff; inspect move-ins, move-outs and vacancies.
- Organize and file appropriate reports, leases and paperwork.
- Attend company meetings when requested.
- Assist community manager and assistant community manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
- Conduct all business in accordance with the Company’s policies and procedures, the Fair Housing Acts, Ordinances and Statutes, the Americans with Disabilities Act, and all other laws pertaining to the occupancy standards and established criteria.
- Perform other related duties as assigned
Qualifications
Skills and Qualifications:
- Experience in sales or customer service industry or previous leasing or real estate sales experience strongly preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Expertise in verbal and written communication skills.
- Strong Yardi skills, including processing guest cards, setting up accounts and processing applications and move-ins, preferred.
- Fair Housing certification, NALP or other professional coursework focusing on leasing and fair housing preferred.
- Some college and experience in the real estate field preferred.
- IL Leasing License or ability to obtain within 120 days of hire.
