- Interviews prospective tenants and records information to ascertain needs and qualifications.
- Accompanies prospects to model apartments and discusses size and layout, available facilities and services, and terms of lease.
- Completes lease form or agreement and collects rental deposit.
- Inspects condition of premises periodically and arranges for necessary maintenance.
- Compiles listings of available rental units.
- Identifies prospects.
- Answers incoming call and voicemails in a timely and professional manner.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
- Ensure apartment is ready for resident to move-in on agreed date.
- Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
- Assist in monitoring renewals. Distribute and follow-up or monitor advertising effectiveness. Gather information about market competition in the area and file.
Experience
Required
- 1 – 2 years: previous leasing experience preferred
Education
Required
- High School or better
Behaviors
Preferred
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
