NM Residential, a property management company with multi-family properties throughout Florida, Ohio and Michigan, is seeking a full-time Leasing Manager to support our property located in Clearwater, Florida. Must have reliable means of transportation for local travel.
Job Summary:
Responsible for the same functions as a Leasing Consultant in addition to leading and managing daily tasks and supervision of the Leasing staff.
Essential Responsibilities:
- Coordinate Leasing Consultants to assist in reporting, lease paperwork and moving in new residents.
- Track progress of all Leasing Consultants through on on-going follow-through system.
- Successfully market vacant units and renew occupied units.
- Conduct market surveys to analyze competitors.
- Conduct property tours to prospective residents demonstrating the property’s amenities.
- Follow-up with potential residents and residents who are up for renewal until the lease is “closed”.
- Conduct credit checks an income verification on prospective residents while maintaining complete confidentiality.
- Draft leases for new residents and renewals for current residents.
- Walk vacant units; inspect and report any repair items in show apartments or models.
- Prepare welcome packages for new residents.
- Schedule move-in/move-outs (elevators, keys, etc).
- Provide customer service to current residents.
- Plan and coordinate events to promote resident retention.
- Process maintenance work orders.
- Check-in all resident packages delivered to the office.
- General administrative duties (i.e. filing, answering phones, mail, faxing, email, collecting rent).
- Attend and participate in property staff meetings.
- Efficiently multi-task and prioritize various activities.
- Completion of internal training: MRI Level 1 – Navigation and Prospects.
- Performs other duties as assigned by Management.
Qualifications:
Educational Requirements: High School Diploma or GED
Work Experience:
- 3-5 yrs. of apartment leasing/customer service/sales experience preferred.
- Demonstrated success in closing sales preferred.
Additional Qualifications:
- Administrative Skills – Answering phones, filing, typing, emailing correspondence, faxing, mailing and data entry
- Analytical Skills – Analyzing leases, work orders, identifying discrepancies on invoices, evaluating prospective residents’ needs and how to resolve them
- Communication/Language Skills – Written/oral communication with staff and residents, interaction with vendors and marketing contacts, policies and procedures
- Computer Skills – Excel, Internet, Outlook, Word and MRI
- Coordinating Skills – Scheduling resident activities, prospective resident appointments and prioritizing tasks
- Creative Skills – Marketing presentations, sales and leasing
- Mathematical Skills – Calculating lease balances, move-in costs, credit/debit to income, pro-rating leases, calculating special rates (i.e. pets and garages)
- Other Skills – Confidentiality, customer service, diplomacy, initiative, team orientation and time management
This is a full-time position
Our benefits include Health, Dental, Vision, Life Insurance, Holiday Pay, PTO, Vacation Time, AFLAC. Rental discounts for employees available
Submit resume for consideration.
Equal Opportunity Employer/Drug-Free Workplace
Job Type: Full-time
Job Type: Full-time
Experience:
- Leasing Management: 3 years (Required)
- property management: 2 years (Required)
- leasing: 5 years (Required)
- sales: 5 years (Required)
- Customer Service: 5 years (Required)
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
- Detail-oriented — would rather focus on the details of work than the bigger picture
- High stress tolerance — thrives in a high-pressure environment
