A great time to join Campus Life & Style! Our student housing property in Tampa, FL is looking for a talented Leasing Manager to oversee leasing and marketing. If you are energetic, experienced and ready to make an impact, apply today.

General Job Description / Responsibilities

  • Assist General Manager to build a team of highly motivated, skilled and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.
  • Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.
  • Maintain occupancy at or above 99% and collections at or above 98% of potential income.
  • Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget management
  • Focus on improvement and upkeep of the properties’ curb appeal and cleanliness
  • Implement and maintain a thorough annual marketing plan. Implement daily and weekly goals. Work closely with Manager and staff to ensure all potential marketing avenues are being fully utilized.
  • Train and manage leasing staff. Ensure all staff is meeting company guidelines.
  • Effectively maintain product knowledge of property and competitive properties through consistent market research and networking. Ensure leasing staff develops and maintains similar knowledge.
  • Work with Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.
  • Ensure website, listing sites, social media and marketing materials are up to date and portray the property in a positive, professional, and appealing light at all times. Monitor these sites on a daily basis to promptly identify any red flags or areas to improve.
  • Preform and record daily follow up with all prospects. Identify and communicate ways to close the deal.
  • Maintain a positive reputation, and relationship with school and community.
  • Plan, advertise, and manage resident functions and events.
  • Coordinate advertising events on campus; create partnerships with school and student programs whenever possible
  • Actively network with local higher education and city officials to establish effective working relationships for the benefit of the property and its residents.
  • Actively network with student housing professionals in you market. Shop your competitors and develop relationships with other professionals in the field.
  • Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
  • Outreach – ensure you and your team spend the necessary time on campus and at local businesses to promote cross adverting and positive relationships.
  • Ensure property management software is accurate, up to date at all times, and being utilized to its fullest functionality.
  • Perform lease processing and administration, and other administrative duties as needed
  • Assist Manager to conduct analysis of operating expenses to determine items and methods for expense cutting.
  • Assist Manager with monthly reports, budget targets, and variance reports as needed. Manage Marketing budget.
  • Assist in collections, evictions, and other legal and administrative tasks as needed
  • Assist Manager to implement systems, procedures, and expectations. Find ways to improve performance and productivity while reducing expenses.
  • React to potential situations which would cause liability to the property or the management company. Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed, and train staff accordingly.
  • Assist Manager to monitor service request turnaround and ensure the responsiveness of the maintenance staff.
  • Communicate needs, ideas, and problems effectively with Manager so properties and run as efficiently as possible.
  • Communicate effectively with staff members to ensure compliance with all policies and procedures.
  • Ensure that all staff is also maintaining the highest quality of workmanship and professionalism, or take necessary action to correct problems promptly.
  • Assist General Manager to hold weekly meetings with employees to facilitate learning, communication, and team building.
  • Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed.
  • Perform other job duties as requested by Manager. Fill in for other positions as needed.

Job Type: Full-time

Experience:

  • Leasing: 1 year (Preferred)
  • Management: 1 year (Preferred)
  • Customer Service: 3 years (Preferred)

Additional Compensation:

  • Commission

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