Leasing Specialist – Wood Residential Services (Riverview)

DUTIES

As a Leasing Specialist, you start your day by reviewing the contact leads supplied to you and following up with individuals you have previously met. While this is a sales role, most of your leads come from Wood Residential Service’s call center, walk-ins, phone calls or responses to your advertising. Combining the best of inside sales and outside sales, your role is to build a professional relationship with prospective residents, matching their needs to Wood Residential Service’s properties. Additionally, as a Leasing Specialist, you will:

• Show apartments and answer prospective residents’ questions about pricing
• Market the property efficiently and effectively to ensure a high level of traffic and implement aggressive sales techniques to ensure a high (over 33%) closing ratio
• Prepare and organize resident documentation, including lease agreements
• Verify applications and follow up on applications including resident screening
• Consistent follow up on prospects and leads
• Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
• Maintain prospect records using proprietary online tools
• Walk vacant units to ensure property and unit upkeep and readiness for leasing
• Oversee the move in process
• Ensure curb appeal and upkeep of property, amenity and resident areas
• Ensure a high level of customer service, retention and satisfaction by helping to resolve ongoing resident issues

QUALIFICATIONS

Our Leasing Specialists share common passions – confidence, creativity and organization. Combining confidence and creativity, our Leasing Specialists reach out to attract new residents, determine their needs, address those needs and then close the sale. Your organizational skills enable you to juggle multiple prospects, existing residents, walk-ins and follow ups all in stride within the course of your day. While we look forward to teaching you about property management and leasing units, we need you to bring your confidence, creativity and organizational skills to Wood Residential Services along with:

• Must have prior Lease Up experience
• Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships
• Ability to identify strengths & weaknesses of alternative sales approaches
• Prioritization & organization of time and customers
• Experience operating computer systems, specifically Microsoft Office Suite and property management systems, Yardi.
• Willingness to work non-traditional hours including early evenings, weekends and holidays
• Successful Sales Specialists have come from retail, customer service, hospitality, finance and real estate.

BENEFITS

It’s a great place to work! Wood Residential Services offers financial incentives based upon performance. In addition, we provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, paid sick time, paid company holidays, job training programs, and paid vacations.

Wood Residential Services is an equal opportunity employer.

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