Description
Summary
The Maintenance Supervisor will be responsible for maintaining operations of an assigned apartment community. This position will work closely with the Property Manager and will be responsible for organization of service requests, preventative maintenance program, compliance and safety standards and customer service.
Essential Duties & Responsibilities:
- Maintenance Supervisors will spend 60 – 70% of their time performing hands-on repairs/maintenance work, remaining time will be spent supervising associates and outside contractors and performing general management functions
- Assist Property Manager in the management of an excellent customer service program by adhering to the Peak Simply Service Standards
- Prioritize and assign service requests to maintenance team. Monitor daily completion of service requests and follow up on any outstanding items. Assist in the completion of service requests as necessary.
- Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times
- Must possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
- Maintain a preventative maintenance program that extends the life of the asset while minimizing future repairs.
- Identify and implement energy-saving measures that promote conservation
- Manage maintenance supply inventory while adhering to budget guidelines
- Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
- Maintain hazard communications program; Teach and promote safe work practices
- Participate in monthly unit inspections as required
- Assist residents with the move-in/ move-out process.
- Responsible for key control program as outlined in Peak policy manual
- Schedule and direct workers in performance of all maintenance/repairs related to turn events within budgeted guidelines. Supervise all vendors and contractors throughout the turn process
- Supervise maintenance team in preparing vacant units for marketing to include restoration and cleaning
- Direct workers in performance of scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals
- Address resident and employee concerns and resolve issues in a timely and professional manner
- Assist with the general upkeep and cleaning of office, common areas and model; maintaining Maintain accurate records at all times
- Work with National Facilities Director to obtain bids for capital improvements
- Work with Property Manager to maximize performance of property within budget guidelines
- Participate in on-call emergency rotation
- Assist Property Manager with conducting performance appraisals for maintenance team
- Adhere to dress code requirements
- Perform additional tasks and responsibilities as required
Education/Experience and Technical Requirements:
- High school diploma or equivalent required
- 2+ years of maintenance supervisory experience required; experience in the multifamily industry highly preferred.
- EPA certification Type I and II required; CPO preferred
- Must live within 30 miles of the assigned property
- A valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable vehicle to fulfill all of the job’s functions
- Other licenses and certifications as required by local, state or federal law
- Basic hand tools (not provided by community)
- Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
- All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
- Ability to diagnose problems with and repair the following (Not all will be applicable):
- Major appliances
- HVAC, including EPA Certification
- Intermediate plumbing
- Intermediate electrical (when no license required)
- Sheetrock
- General carpentry
- Pool care (if required by community)
- Roofs and gutters
- Painting
- General irrigation maintenance and repairs
- Landscaping
- Fountain maintenance and repairs
- Foundation/sidewalk repairs
- Ice/snow removal
- Golf carts and small engine maintenance
Physical Activities:
- Position requires ability to transport or move up to 50 pounds variable distances
- Use of ladders to access heights in excess of eight to nine feet
- The ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit
- Ability to personally perform general maintenance repair tasks without endangering themselves, residents or fellow employees
