Job details
Job Type Full-time
Full Job Description
Join the winning Team with a bright future! TLR Group is PROUD to announce that we have been awarded:
Tampa Bay Business Journal’s “Best Places to Work List 2021
Tampa Bay Business Journal’s “Fast 50 – Fastest Growing Companies 2020” (TLR Ranked 12th)
SUMMARY DESCRIPTION
The MAINTENANCE SUPERVISOR provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality, and timely service, and personal attention to our residents. The Maintenance Supervisor responds to our resident’s service requests and is instrumental in helping our company deliver superior customer service to our residents.
DUTIES AND RESPONSIBILITIES
- Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
- Completes resident service requests in a timely manner.
- Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, scheduling, and life safety issues. Must be ok with accessing ACs on the roof.
- Maintains grounds, pools, common areas, amenities, and dog parks to keep them clean, free of trash, debris, and other safety issues.
- Performs on-call emergency procedures as required.
- Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common-area needs to the manager.
- Schedules and performs preventative maintenance and records such activities.
- Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
- Attends and participates in training programs to keep up to date with laws, codes, and licenses.
- Provide superior customer service and represent the company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the general public.
- Performs duties as assigned in a timely manner.
- Dresses per company appearance standards.
- Maintains and safeguards all company tools and equipment.
- Perform any other related duties as required or assigned.
SUPERVISORY RESPONSIBILITIES:
Supervises 1-5 non-supervisory employee(s). Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints, and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to take direction but work independently
- Ability to communicate clearly and professionally in English at a fluent level in both written and verbal form with residents, co-workers, and vendors
- General knowledge of building codes and laws applicable to the community (i.e. Freon recovery, electrical, plumbing, swimming pools)
- Ability to work outdoors and/or without air conditioning for extended periods of time.
EDUCATIONAL/TECHNICAL REQUIREMENTS
High school, plus specialized schooling and/or on-the-job education in a specific skill area; E.G. data processing, clerical/administrative, equipment operation, etc, plus 3 years related experience and/or training. Or equivalent combination of education and experience.
USE OF MACHINES, EQUIPMENT, AND/OR COMPUTERS:
Regular use of machines and equipment (desktop/laptop computer and software, HVAC equipment, etc.)
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Driver’s License. HVAC License.
EQUIPMENT/MACHINERY/TOOLS:
- An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
- Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
- Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
- User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders
- Mechanical Equipment: Motors, pumps, compressors, blowers, electric, and hand power augers, etc.
- Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
DRIVING / TRAVELING REQUIREMENTS:
- Frequent need (33% to 66% of the time – depending on the property) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation “on-call” status may occasionally require expedient travel to assigned property at a moment’s notice. Pick up and deliver to the corporate office.
- Must have valid driver’s license and automobile insurance coverage. Mileage will be reimbursed for work-related travel outside of normal commute.
TEXT TO APPLY: 813-578-0857
Use Code: BahiaMS2021
Job Type: Full-time