Description:
Multifamily Service Technician
Flournoy Properties is the property management division of privately held Flournoy Companies, a well respected private developer, builder and operator of multifamily communities in the United States.
We are actively seeking a high energy, hands on Service Technician.
Duties:
Under the direction and guidance of the Lead Service Technician, the service technician performs routine maintenance duties and other related tasks when assigned.
Assist the Lead Service Technician with completion of service requests, make ready, pool and grounds care, and preventive maintenance
Perform On Call after hours service on a scheduled rotation, handle emergency service requests and work a full Saturday scheduled rotation with the other service team members.
Assist with maintaining up to date parts, tools and equipment inventories, maintenance logs and records, employee schedules, warranty lists, etc.
Ensure positive resident relations by responding to requests in a friendly, professional manner and within the designated time frame
Maintain a strong emphasis on customer service help instill this value in co-workers
Maintain a safe work environment at all times and perform duties following all Federal, State and Flournoy safety policy and procedures
Assist Lead Service Technician in other duties as assigned/directed
Qualifications:
Requirements and Experience:
2 years experience in Multifamily or Commercial Property maintenance
Must have a current EPA certification
Understand and comply with the Equal Housing Opportunity requirements
Experience using a computer to manage schedules, make ready, service requests, email, etc.
Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff
Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
Able to prioritize and manage multiple tasks
Must be able to complete work accurately and timely manner; ensuring Market Ready and Service Requests are completed on schedule
Valid driver’s license is required, as well as dependable transportation
Must be able to work with limited supervision.
