Must have the following in order to apply:

  • Associate’s Degree or equivalent level of experience
  • Minimum of five (5) years of related field experience including record keeping in a sales environment
  • Experience with Ticket Vending Machines
  • Rules, regulations, procedures and functions of the Authority
  • Knowledge of laws, guidelines and regulations as related to governmental accounting
  • Knowledge of principles, practices and methods of accounting
  • Knowledge of data processing applications related to accounting, Excel and Word processing
  • Valid driver’s license
  • Verbal and written communication skills
  • Must be able to lift/carry up to 25 pounds

Preferred Skills:

  • Bachelor’s Degree
  • Three (3) years of progressive management experience

Required Screenings:
Drug testing/screening; background checks going back seven (7) years. Drug Free Workplace.

Job Description:
Manages, supervises and coordinates staff’s activities at Company’s transit centers, count room and ticket vending machine (TVM) locations. Assures adherence to and adheres to strict money-handling best practices, assures the accuracy of cash drawers and sound reconciliation practices, and identifies opportunities to increase sales of fare media.

Duties and Responsibilities:

  • Manages, coordinates, trains, supervises, evaluates and provides guidance to Retail Sales Representatives
  • Ensures fare policies are adhered to as directed by the Board of Directors and management policy
  • Responds to and resolves customer complaints and problems with the purchase of fare cards from various outlets
  • Supervises the distribution, auditing and sales of fare cards from commission and non-commission sales outlets
  • Coordinates and maintains agreements between the Authority and vendors
  • Identifies new community relationships and maintains these relationships for sale of fare media, dissemination of information to the public, and to ensure effectiveness of the program
  • Maintains a database of all outlets and materials displayed
  • Prepares sales reports to facilitate sales analyses and record keeping supporting the service development program and guiding improvements to passenger amenities
  • Attends meetings with social service agencies to promote Company services
  • Delivers presentations to social service agencies and organizations as needed
  • Manages, coordinates, trains, supervises, evaluates and provides guidance to count room Finance Assistants
  • Ensures deposits are counted, paperwork is completed by staff on a daily basis and ensures deposits are error-free
  • Maintains and safeguards safe access to all count rooms
  • Manages the servicing and maintenance activities related to ticket vending machines and related support systems
  • Ensures and adheres to strict money handling with assurances of the accuracy of cash drawers and sound reconciliation practices
  • Maintains all fiscal matters and accounting procedures according to Federal, State, and Local statutes and directives; prepares reports for the government as required
  • Establishes and maintains standard operating procedures
  • Assists external auditors with annual audit and internal auditors with process reviews. Provides assistance and direction to internal and external auditors as needed
  • Participates in specialized studies or preparation of report
  • Performs other work-related duties as assigned
  • Attention to detail, organizational, problem solving, analytical, critical thinking and decision making skills will be used
  • Conflict management, leadership, team building and time management skills will be used

Work Environment:  Office. Must be able to sit for extended time periods using a computer.

Days & Hours:  Full time position; 40 hours per week; Monday through Friday; 8:00am to 5:00pm. Complete schedule will be discussed with the applicant.

Contact:
Stephen P. J. Gilman, MA-HRD
Professional Recruiter & REACT Coordinator – Business Services
Professional Networking Group
CareerSource Tampa Bay
9215 N. Florida Avenue, Tampa, FL  33612
[email protected]
(O)   813-930-7583  (F)    855-503-2977