Company Overview
Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today’s on-demand culture, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world’s biggest sporting events.
About the Team
We are a passionate group of product developers, designers, artists, merchants and planners where art truly meets science. Fanatics Brands is proud to be the largest purveyor of long-term rights and partnerships for all major sports leagues and hundreds of colleges. We are first to market with premium apparel and headwear along with official fan jerseys for the NHL, NBA and NFL. When the Super Bowl, Stanley Cup and World Series ends, we are the team running apparel to the players and delivering to fans around the globe. Our commitment to sports doesn’t stop there – we’ve made strategic alliances with Blizzard Entertainment, Disney, Marvel, Lucas Film and Pixar to bring fans an unprecedented assortment. At its core, Fanatics Brands is all about speed and agility. We are built to always respond to the ever-changing sports world.
The Retail Sales Analytics Manager will have direct and manage a team to process point-of-sale data feeds, interpreting data findings, identifying sales trends, and taking business-positive actions for improved sales and inventory utilization. The role will manage data management, analytics and reporting, account engagement, and personnel development.
Responsibilities
Data Management
- Overseeing weekly process of UPC file extracts and transmission to third party data management solution, SPS Commerce.
- Validating, correcting, and publishing current and historic data feeds from key partner retailers for department use.
- Managing SPS Commerce’s dedicated resource team for data quality and process improvements to meet expanding Fanatics business needs.
- Engaging with SPS Commerce and Fanatics senior leadership for new account onboarding to the data collection process.
Analytics and Reporting
- Developing, testing and deploying report dashboards in the Brands BI & SPS Commerce Microstrategy reporting environment.
- Servicing specific department needs with customized reporting – providing scheduled report delivery, dynamic dashboard access and in-meeting data reviews.
- Identifying Key Performance Indicators (KPI) and creating scheduled and threshold alert reports for to automated delivery to primary decision makers.
- Report presentations to external partners (key accounts, leagues, etc.)
- Intra and inter-department report training.
Account Engagement
- Oversee weekly sales recommendations to account managers and key retailer partners for increased supplemental business.
- Manage account order commits and utilizing available inventory shelf-stock to service retailer sales needs while ensuring a Fanatics-friendly inventory position.
- Review and recommend adjustments to retailer import bookings.
- Foster a positive relationship between key partners and Fanatics with sound analytics-backed recommendations.
Personnel Development
- Support a team of Retail Sales Analytics channel managers, senior sales analysts, and sales analysts in their daily functions.
- Work in conjunction with team members to develop best practices and processes to meet their specific account demands.
- Establish and communicate clear and direct job function expectations and career advancement milestones, for every team member.
- Build and maintain a pool of qualified talent to meet future department demands.
Requirements
- Intense passion for the business, sports and people
- Possesses innovative, team-oriented traits
- Ability to evaluate financial and business indicators and translate data into actionable solutions
- Ability to influence team members through building trust and demonstrating business expertise
- Strong interpersonal skills; excellent written, verbal and listening communication abilities
- Self-motivated with ability to inspire, motivate and influence others
- Flexible, collaborative and proactive; a leader with a track record of positively and productively impacting both strategic and tactical accounting initiatives as well as being a strong mentor.
- Accountable for personal career and skill development
- Ability to evaluate financial and business indicators and translate data into actionable solutions
- Possess a clear understanding of financial measurements and how to impact them
- Strong analytical and problem solving skills
- Proficiency in Microsoft Excel
- Bachelor’s degree required
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
