Are you looking for an opportunity to work with the best in Real Estate? If so, you may be the one we’re looking for!
We have an opening for a Client Success/Transaction Coordinator. You’ll work in a fast-paced real estate office assisting our small team of top agents while managing contracts to closing. We offer an exciting atmosphere in a people-oriented business.
If you have experience and are committed to excellence, a team player and willing to ask for help when needed – this is the right position for you. You must be an organizer, a fast learner, a positive person, and a great communicator able to find creative solutions while being polite, polished, and professional.
Responsibilities:
- Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
- Act as a liaison between clients and agents
- Participate in company-provided training sessions
- Compile and distribute weekly/monthly reports to clients (buyers and sellers)
- Manage contract to close process
- Be the first point of contact in handling customer inquiries and complaints
- Keep agent informed about challenges and issues that need to be handled
- Provide concierge level customer service to clients, customers and agents
- Work with all preferred vendors, including professional photographers, contractors, etc.
- Enter critical dates for property sales on shared Google Calendar
- Shall send out weekly reminders of upcoming critical dates via email
- Work with the title company as a secondary liaison on any necessary information/documentation to help get the property to a successful closing
- Coordinate seller listing sign installation and removal at the appropriate times
- Schedule photographers for all seller listings
- Continue to take day to day office tasks away from agent, organizing workflow and reducing inefficiencies
- Social Media Knowledge
Qualifications:
- Have excellent attention to detail and high-level accuracy with documents
- Concerned with doing things the right way the first time
- Flexible in daily routine; ability to prioritize and manage shifting responsibilities
- Ability to assess, prioritize and act quickly
- Learning based and solution oriented
- Deadline driven and extremely organized
- Able to stay calm and patient when faced with emotional situations
- Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
- Continue to maintain the good will and reputation of the entire team
- Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
- Excellent verbal and written communication skills
- Proficient in time management
- A true professional, who supports the entire team in achieving their goals
About Company The Signature Homes of Campbell Plummer and Merritt is a high producing, high customer service oriented real estate team.
We are the #1 Coldwell Banker Small Team in Florida 2016! ( awarded in 2017)
#6 Coldwell Banker Small Team in the Nation 2016! ( awarded in 2017)
#1 Coldwell Banker Agent West Central Florida 2012,2013, 2014 & 2015!
Legends Society 2013, 2014, 2015, 2016 & 2017
Top 1% Pinellas County Agents 2013, 2014,2015,2016,2017
Top 1% CB Agents World Wide 2012, 2013,2014,2015, 2016 &2017
Job Type: Full-time
Salary: $40,000.00 to $50,000.00 /year
Required experience:
- Administrative Real Estate: 2 years
Required education:
Required license or certification:
- inactive real estate license
Required language:
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