Job details

Salary $17 an hour

Job Type Full-time

Number of hires for this role 1

Qualifications

    • Customer Service: 1 year (Preferred)

Full Job Description

Ybor City Chamber of Commerce

Member & Event Coordinator Job Description

Hours: Monday-Friday 9am to 4pm (30 minutes for lunch)

30-40 hours per week

Office Administration

  • Answer all incoming telephone calls
  • Provide information regarding the Chamber, Ybor City, and general questions
  • Gather and log social media and Google analytics statistics monthly
  • Maintain office supplies
  • Prepare general correspondence
  • Prepare and send thank you notes, emails, etc. to those attending various events and/or meetings
  • Keep office clean and neat to ensure a professional work and visit environment
  • Support the President & CEO administratively
  • Be the in-person point of contact for visitors to the Chamber office Monday – Friday, 9am to 4pm
  • Other duties as assigned

Membership Maintenance

  • Input new Chamber members into ChamberMaster (see checklist)
  • Maintain ChamberMaster data and reports
  • Create and post new member announcements on social media, website, and e-newsletter
  • Prepare new member packets and conduct new member orientations
  • Share new members’ information with staff, board of directors, and ambassadors
  • Conduct member retention activities through phone calls, emails, and in-person visits
  • Recruit new members
  • Process all member invoices, statements, payments, and credits
  • Maintain all member web information and access to Chamber website
  • Post and maintain Chamber events in ChamberMaster & social media
  • Register and accept payments for applicable Chamber events
  • Advise members on website navigation including registering online

Social Media

  • Facebook: Post Chamber events, announcements, and news. Share relevant postings from members
  • Respond to messages or queries
  • Instagram and Linkedin: Post photos frequently and share relevant postings from members

Graphic Design

  • Create fliers, posters, and other graphic/marketing materials for the Chamber using Canva

Event Responsibilities

  • Assist with pre-planning and attendance at all applicable Chamber events
  • Administratively support chamber events

Weekly Eblast Newsletter

  • Input contacts into Constant Contact as needed
  • Prepare the weekly e-blast with updated information on upcoming Chamber events, new member and renewal announcements, business education resources, and other relevant information

Interns

  • Manage college interns in office including providing tasks for them to accomplish
  • Communicate with interns regarding scheduling each week

Job Type: Full-time

Pay: $17.00 per hour

Application Question(s):

  • Are you available to work after hours a few times a month?
  • Have you worked with Microsoft 365 before?
  • Do you know what a Chamber of Commerce does?

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • Multiple locations

Work Remotely:

  • No

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