The Loan Officer Assistant position supports one or more Loan Officers by ensuring loan files are complete and loans close as scheduled. Supports the marketing activities of the assigned loan officers and provides administrative support. Cross train to disclose, pre-process & process.
Essential Job Functions:
- Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
- Utilizes information gathered by the Mortgage Loan Originator to prequalify customers
- Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer
- Updates customers, real estate agents, and titles companies on the loan’s progress
- Maintains Loan Officers’ databases of customer information
- Assists Loan Officers with marketing campaigns through mail, email, and internet
- Performs other administrative tasks, such as emailing, making telephone calls, etc. to support the Loan Officer
- Collect, review and organize customer documents
- Help evaluate credit worthiness by processing loan applications and documentation within specified limits
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Communicate with clients either to request or to provide information
- Update job knowledge on types of loans and other financial services
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the loan process
- Οperate in compliance with laws and regulations and adhere to lending compliance guidelines
Required Knowledge and Skills:
- Solid knowledge and understanding of conventional, government (FHA/VA), and Jumbo loan requirements
- Solid knowledge and understanding of state and federal real estate lending regulations
- Solid knowledge and understanding of customer service and intrapersonal best practices
- Proven working experience as a loan officer assistant, loan officer and or loan processor
- Familiarity with computers and banking applications/software
- Solid understanding of direct/indirect lending products and practices
- Excellent communication and interpersonal skills
- Ability to work in a goal oriented environment
Required Education and Experience:
- High School diploma or equivalency degree
- Prior mortgage lending or related sales experienced preferred
- Demonstrated experience analyzing and interpreting data
- Demonstrated experience making solid business decisions with available information
- Demonstrated experience working in a fast paced and changing environment
- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
- Demonstrated experience with Encompass preferred
Job Type: Full-time
Pay: $64,648.00 – $268,740.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- current: 2 years (Preferred)
License:
- NMLS (Preferred)
Work Location:
- Fully Remote
- On the road
Paid Training:
- Yes
Management:
- Team Lead
Typical start time:
- 8AM
Typical end time:
- 6PM
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
- Detail-oriented — would rather focus on the details of work than the bigger picture
- Achievement-oriented — enjoys taking on challenges, even if they might fail
- Autonomous/Independent — enjoys working with little direction
- Innovative — prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance — thrives in a high-pressure environment
Company’s website:
Company’s Facebook page:
Work Remotely:
- Yes
