Job Summary
Coordinators are required to ensure all loans are post closed properly and the system is updated with a detailed explanation for tracking purposes for each function performed. All exceptions must be addressed and followed upon until they have been obtained. Every loan must be shipped within the allocated time-frame to the new servicer.
Essential Duties and Responsibilities
- Possess a good working knowledge of all regulatory requirements pertaining to the job function, including, but not limited to, BSA/AML, the U.S. Patriot Act, and privacy laws.
- Satisfactory and timely completion of all required regulatory training.
- Compare the closing and origination documents to the system; to confirm the data integrity provided to our investors, agencies, servicers and sub servicer is accurate.
- Categorize the closing package by renaming documents and assigning the documents under the appropriate document description name and category.
- The ability to comprehend the Post Closing Checklist and address, notate, and follow up on all findings that do not meet the checklist requirements by contacting the borrower, broker, closing agent or internal departments if applicable.
- Prepare the complete file for shipping (by uploading wiring instructions, investor checklist, etc.) and sending the file to the new investor within their required stacking order and time frame via secure upload/ hard copy/data transmission.
- Access the investor’s web site and clear any suspense items. This may require contacting different departments and updating the system with detailed notes in regard to what action was taken.
- Confirm all documents of the closing package were imaged correctly and documents are clear and legible before placing the closed loan package in the shredding container.
- Provide excellent customer service to all borrowers, brokers, closing agents, account reps that have questions and concerns on all closed loans or servicing questions.
- Verify all FHA and VA documents required for a full audit are executed correctly by all appropriate parties. Access FHAC or the VA Portal to submit the required information in order to guarantee the loan (within 21 days no later from the closed date but no later than 28 days from closed date).
If the loan is selected for a full audit it’s then shipped to the required location second day air.
Job Type: Full-time
Hours: 10-7 M-F
Experience: 1 Year Required, Desk Underwriter Experience a Plus
Job Type: Full-time
Experience:
- Mortgage Loan: 1 year (Required)
Education:
- High school or equivalent (Required)
Location:
- Tampa, FL 33607 (Required)
Work authorization:
- United States (Required)
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
