Urgently hiring
Job details
Salary $18 – $20 an hour
Job Type Full-time
Full Job Description
Summary/Objective:
The Loan Processor prepares and processes mortgage loan records, files and correspondence from application through approval. Assures compliance with regulatory guidelines. Provides excellent customer service. Communicates with homeowner candidates, internal staff, title companies, etc. to respond to inquiries, resolve issues and obtain all necessary documentation required for the file.
Essential Functions:
- Receive, download, and process all initial screening applications – send out full applications.
- Manage applications email box and download all full application documents to be reviewed by underwriter.
- Maintain HFHHC Demographic spreadsheet.
- Receive all incoming full applications.
- Process all full files (review for basic required documentation).
- Send NOI letters for all incomplete files and maintain follow up spreadsheet.
- Pull VOE & VOR’s as necessary and forward to underwriter.
- Weekly follow up calls to applicants.
- Maintain contact with current HOC’s for sweat equity hours.
- Input all HOC’s sweat equity hours into tracking software.
- Update Access system of record with all files (initial, full, turndowns, approvals).
- Keep Mentorship database – contact applicants about involvement.
- Put together a pool, refer, and keep contact with applicants in Mentorship program.
- Additional Mentorship Program duties as they arise.
- Refer HOC’s to Housing Counseling agencies for DPA – follow up, provide documentation, etc.
- Return phone calls regarding status.
Competencies:
- Provide excellent customer service in person and on the phone.
- Ability to handle multiple tasks and frequent interruptions.
- Capacity to handle stressful situations with calmness and courtesy.
- Attention to detail and excellent records and file management skills.
- Excellent interpersonal, written and verbal communication skills.
- Proficient with MS Word, Excel, Outlook, PowerPoint & Access.
- Ability to relate to people with diverse backgrounds, of different races, faiths and incomes.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job in an office. This role routinely uses standard office equipment such as computers, printers, phones, tablets, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate performs the following activities: standing; walking; bending, squatting, use hands, reach with hands/arms, listen and communicate.
Position Type/Expected Hours of Work:
This is a full-time non-exempt position. The typical workweek is Monday – Friday with some evenings and weekends required.
Education, Experience and Attributes:
- Willingness to advocate the mission of Habitat for Humanity
- Mortgage loan origination or mortgage loan processing experience preferred but not required.
- A four-year degree from an accredited college and or credit counseling certification (preferred) but not required or transferrable skills and experience in human services or social services.
Other Duties:
Please note this position description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
HFHHC is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location:
- One location
https://www.indeed.com/jobs?q=real%20estate&l=Tampa%2C%20FL&fromage=3&start=10&vjk=8b59d7f637e9c192
