Looking for an Opportunity to join GTE in a Mortgage Processor role?
GTE Financial is looking for organized, professional, friendly people to join our fun working environment as an Mortgage Loan Processor II. Our Mortgage Loan Processor II, analyzes first mortgage and Home equity loans for approval. They will ensures compliance to secondary market requirements, credit union guidelines, FHA and/or VA guidelines as applicable.
What does GTE look for in an Mortgage Loan Processor?
-
- Strong experience understanding of in all facets of processing in accordance with guidelines for the Government Sponsored Enterprises (GSEs), credit union portfolio products, mortgage insurance requirements, FHA/VA regulations and FNMA/Freddie Mac documentation requirements and calculations.
- Ability to communicate lending decision and advising our member of needs during the process. Reinforcing the selling points of our loans, rates, payments, and terms of our mortgage products to ensure the member is advised of all options.
- Ensures that all data is accurate in the loan origination system and the resulting findings from the automated underwriting system are in sync.
Position Details:
Location: Head Quarters – Downtown Tampa
Hours: Monday – Friday (8:00 am to 6:00 pm) Saturday (9:00 am to 1:00 pm)
GTE was named as one of Tampa’s Top Workplaces in 2018! Come and join our award- winning team.
POSITION SUMMARY
The Mortgage Loan Processor II reviews and analyzes documentation submitted by applicants for the approval of first mortgage and home equity loans. The Processor will act as the point of contact for members throughout the loan process. The Mortgage Loan Processor II ensures compliance to secondary market requirements, credit union guidelines, FHA and/or VA guidelines as applicable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the direction of the Processing Manager, the Mortgage Loan Processor II has the responsibility to fulfill the following functions and others as may be assigned:
- Perform all responsibilities in accordance with current organizational goals and standards.
- Counsels and advises callers on new mortgage loan options and/or required documentation.
- Answers calls when presented directly and on ACD line assigned and returns voicemail messages same day whenever possible and follows up with all members according to commitments made.
- Directs the loan to the Underwriters if it does not meet minimum standards or if it is required based on the loan product or situation as defined in the Product Guidelines.
- Communicates lending decisions and advises members of documentation needed to process a request. Keeps members engaged and informed until the loan is ready for closing. Follows up after closing to ensure questions are answered, and needs are met.
- Retains and enhances mortgage acumen and specifically maintain knowledge of mortgage products and services offered by the credit union.
- Reinforce the selling points of our loan types, rates, payments, and terms of mortgage products.
- Orders and follows up on vendor orders such as appraisals and flood certifications.
- Ensures disclosures and appraisals are received, and loans are denied based on regulatory requirements.
- Uploads valid documentation used to obtain loan approval.
- Knowledgeable in all facets of processing in accordance with guidelines for the Government Sponsored Enterprises (GSEs), credit union portfolio products, mortgage insurance requirements, FHA and VA regulations.
- Responsible for verifying application data to ensure it is accurate including product type and the amount of mortgage, borrower assets, liabilities, and length of employment by utilizing documentation provided and required.
- Validates loan information to include verification of employment, verification of deposit accounts, and all liabilities to prepare an application for final approval and clears conditions as appropriate.
- Recommends counter-offers and recommends that loan denial when they do not meet minimum standards.
- Communicates to member/Brokers any additional documentation required to meet guideline requirements.
- Ensures that all data is accurate in the loan origination system and the resulting findings from the automated underwriting system are in sync.
- Completes calculations as needed for Assets and Income (using W2s, Tax Returns, Paystubs)
- Reviews service orders for accuracy; such as:
- Credit report to determine the credit worthiness of applicant based on industry standards for collateral/equity value- questions discrepancies and disputes.
- Homeowner’s insurance and flood insurance (if applicable) ensuring mortgagee clause is in favor of credit union and rating is B or better.
- Flood certifications and other verifications to prepare a file for closing
- appraisal
- title commitment for liens and legal description accuracy
- Completes path tabs in Encompass as shown in the Processing Procedure Manual.
- For the purpose of maintaining Credit Union goals, it is the responsibility of each employee to strive for the continuous quality improvement of processes and quality of service to internal and external customers.
- All work responsibilities are subject to having performance goals and targets established as part of the annual performance planning process or as the result of organizational goal and production planning.
-
- Must demonstrate a functional knowledge of Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Other Job Functions:
Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
-
- Perform additional duties as assigned.
- Abide by all policies, procedures, and protocols outlined in the departmental, GTE Financial employee, operational and administrative policy manuals.
Note: The above statements describe the general nature and level of the work performed and are not an exhaustive list of all responsibilities of an employee in this job. Job duties can change at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Required Skills
KNOWLEDGE SKILLS AND ABILITIES REQUIRED
-
- Excellent time management skills.
- High sense of urgency.
- Excellent communication skills
- Ability to determine the best course of action within a wide array of choices.
- Exhibit professional image.
- Exhibits leadership skills.
PHYSICAL REQUIREMENTS
-
- Able to sit, communicate via telephone, type and read a computer screen for extended periods of time.
- May also require standing, stooping and reaching.
- Non-strenuous daily activity and prolonged sitting.
- Extensive typing, filing, and writing.
Required Experience
EDUCATION/EXPERIENCE REQUIREMENTS
- High school diploma or equivalent. Some college preferred.
- Minimum 3-5 years’ experience or a combination of education and experience.
- Mortgage Loan Processing experience preferred.
- Understanding of acceptable FNMA/Freddie Mac documentation requirements and calculations desired.
