Multifamily Administrative Support Associate – Franklin Street (Tampa)

by | Oct 4, 2018 | Job Opportunities

Job Description
(Swann Estates area)
DUTIES AND RESPONSIBILITIES

  • Provides general administrative support to the multifamily division.
  • Generates reports, memos, charts, tables, graphs, etc. and proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
  • Establishes, develops, and maintains detailed filing system for the division and the property management team. Retrieves information from files when requested.
  • Supports team members on special projects. May act as project coordinator for special projects, which may include: coordinating direct mailings, creating brochures, planning and coordinating multiple presentations, disseminating information, etc.
  • Creates and updates databases and spreadsheets and runs reports for supervisors.
  • Works closely with the marketing department to ensure materials are up to date and current.
  • Answers phone calls for division leads and property management team. Takes messages and fields questions as appropriate.
  • Act as a liaison with other departments and clients, including high-level staff and property owners.
  • Handles confidential and non-routine information and explains processes when necessary.
  • Schedules and organizes activities such as appointments, meetings, travel, conferences and department activities for members of the department.
  • Represents the company to guests and clients – welcoming visitors, answering and referring inquiries.
  • May be required to cover main reception calls and inquiries.
  • Performs other duties as assigned.
Qualifications

KNOWLEDE, SKILLS, AND ABILITIES

  • Must have 4+ years of experience in office administrative procedures and operation of standard office equipment.
  • Must be able to read, understand, and proof legal documents such as contracts and agreements.
  • Analytical ability, good judgement, and discretion are required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
  • Excellent attention to detail with strong organizational skills and ability to multi-task in a fast-paced setting.
  • Professional business demeanor and ability to handle confidential and time sensitive information appropriately. Position continually requires demonstrated poise, tact and diplomacy.
  • Strong written and verbal communication skills (both in person and over the phone).
  • Bilingual Spanish a plus.
EDUCATIONAL/TECHNICAL REQUIREMENTS

  • High school diploma required. Some college coursework or degree strongly preferred.
  • Intermediate to high level of proficiency required in computer skills including MS Office applications (Excel, Word, Outlook) and internet / application software is required along with a willingness and ability to learn new software programs.
  • OneNote, Microsoft Office 365, Sharepoint proficiency a plus.
  • Intermediate knowledge of Adobe creative suite.
  • Experience with Yardi property management software a plus.
  • Ability to touch-type accurately at 50 wpm or higher.

Additional Information

At Franklin Street, we achieve success with a collaborative company culture – hiring top professionals sharing our value for integrity, hard work, and accountability.

For more information on Franklin Street, please visit www.FranklinSt.com.

Franklin Street offers competitive salaries, medical – including additional discounts, dental, and vision benefits, disability and life insurance, 401(K), paid time off, and holiday pay. We also love working together to help the community through our company sponsored philanthropy events.

Recent Awards Include:

  • Fast 100 Award honoring the fastest 100 Fastest Growing companies in the State of Florida
  • Fast 50 Award honoring the 50 Fastest Growing companies in Tampa Bay – Tampa Bay Business Journal – 2011, 2012, 2013, 2014, 2015, and 2016
  • Tampa Bay Chamber of Commerce – Small Business of the Year Finalist
  • Tampa Bay Times – Best Places to Work Award
  • Best Places to Work Award Finalist – Tampa Bay Business Journal
  • Real Estate Forum Magazine – cover feature 2016 “Best Bosses” edition – Andrew Wright, CEO

– 40 under 40 Award, Real Estate Forum Magazine – Andrew Wright, CEO