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Job TypeFull-time

Full Job Description

Who We Are:

Coastal Ridge Real Estate is an entrepreneurial-spirited multifamily real estate investment firm with offices located in Columbus, Ohio and Santa Monica, California and apartment communities throughout the United States. Founded in 2013, our growing team of over 450 associates specialize in the acquisition, development, asset management, and property management of multifamily real estate. To date, Coastal Ridge’s portfolio includes more than $1.8+ billion in assets in the student housing, conventional housing, and active adult multifamily sectors. Our track record has demonstrated the firm’s ability to achieve our investor’s goals. We implement a consistent strategy anchored by steadfast investment rationale and a progressive and systematic operating platform. Coastal Ridge was honored in 2015, 2016, 2017, and 2018 as one of the Inc. 5000 Fastest-Growing Private Companies in the U.S. and was also among Columbus Business First’s 50 fastest growing companies in Central Ohio for the past three years.

What You’ll Do:

As a National Leasing Specialist, you’ll travel 100% of the time to Coastal Ridge Real Estate apartment communities across the United States, filling in for vacant Leasing Manager or Assistant Property Manager positions and will be responsible for providing support in the areas of leasing production and marketing for the assigned community.

Your Responsibilities:

  • Participate in all aspects of the leasing process which includes ensuring all leads are properly entered into OneSite, contacted, and followed up on; greeting prospects and providing tours; closing the sale; assisting prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the clubhouse, model and all tour routes are maintained to the highest standard of cleanliness.
  • Ensure that both individual and group leasing targets are achieved for the community and proactively communicate and work with the Property Manager through both opportunities and threats.
  • Ensure both individual and team knowledge of the competitive landscape of the market by shopping competitors and keeping updated records of all offerings within the market.
  • Establish an in-depth understanding of the property including selling points of the site and frequent objections from prospects, site leasing trends, traffic patterns, and product availability.
  • Provide support and assistance to all customer service efforts at the community, including dealing with escalated resident complaints.
  • Coordinate and participate in site marketing efforts and events to gain prospects and retain residents.
  • Guide the leasing team in their leasing and marketing efforts, ensuring proper expectations are set and tools and resources needed for success are given.
  • Assist the Property Manager in the preparation of weekly and monthly reporting requirements.
  • Other tasks as directed and assigned.

Who You Are:

  • A sales ninja. You know what it takes to slay leases and can effectively close the sale. You share your knowledge to influence others to impact the bottom line. You set leasing goals for yourself and the team and are laser focused on achieving them.
  • A customer service guru. You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
  • A supportive team player. You work effectively with others and go above and beyond to support the needs of your fellow coworkers. You are reliable and flexible and communicate effectively by communicating issues and challenges, listening, compromising, and seeking feedback.
  • A masterful executor. You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
  • A detail oriented individual. You pay attention to the small things that make a big difference. You look at information with a discerning eye to ensure its accuracy. You understand the importance of editing and proofreading your work to ensure it’s done right.

Required Qualifications:

  • High school degree or equivalent required, bachelor’s degree preferred.
  • Previous experience as a Leasing Manager or Assistant Property Manager required.
  • Previous experience in student housing required.
  • Previous experience leasing at multiple properties and multiple markets preferred.
  • Experience with Onesite and Yieldstar preferred.

What We Offer:

As a National Leasing Specialist, you’ll receive a competitive annual salary, leasing commissions and a robust benefits package. Our benefits include your choice of three health insurance plans, dental, vision, short-term disability, long-term disability, HSA accounts with company match, company paid and voluntary life and AD&D insurance, FSA-Dependent Care Accounts, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time exempt position, reporting to the National Sales and Leasing Manager. Travel can be expected 90-100% of the time. We are considering candidates nationwide for this position. Candidates must live close to a major airport. Candidates in the Midwest or Southeast United States strongly preferred.

Job Type: Full-time

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