Full Job Description
PROJECT MANAGER ***1,000.00 Sign-On Bonus***
Thomas Sign & Awning, an award winning National Sign Company in Clearwater, FL designs, manufactures and installs illuminated and non-illuminated signage. Thomas Sign is searching for an Organized Individual to join our team as a Project Manager.
JOB DESCRIPTION
- Provides support to sales on multi-location projects.
- Manages projects from sale through completed installations.
- Communicates with customers and responds to inquiries or complaints regarding both products and services.
- Responsible for tracking the status of projects and communicating with both customers and internal personnel.
- Serves as the interface with subcontract installers and service providers in remote locations.
- When problems occur, coordinates resolution with appropriate departments and follows up, either verbally or in writing, to ensure customer satisfaction.
- Informs customers of standard procedures and status of problem solving as necessary.
- Knowledgeable of company policies, procedures, practices, products and services.
- Experience in customer service and in handling all communications in a highly professional manner.
- Responsible for continuous improvement of processes and procedures used on the job, and for assisting in the improvement of related company-wide processes.
JOB SKILLS
- High level of communication skills, with clear professional telephone voice
- Experience in the sign industry or in closely related field of manufacturing or construction
- Computer skills, preferably Windows XP and MS Office including Access
- Well organized and efficient
- Assertive when appropriate
- Familiar with all process steps in the design, construction, and installation of complete sign packages is helpful
- Ability to analyze a variety of situations and effectively solve problems
- Experienced in coordination of many projects simultaneously
- Able to build solid “partner” relationships with both customers and subcontractors on behalf of Thomas Sign Co.
**This position is located in Clearwater, Florida. No relocation assistance available**
Benefits include: Medical, Dental, Vision, Short Term & Long Term Disability, PTO, Holiday Pay, 401K
