$40,000 – $50,000 a year
Desired: Salesforce CRM Bilingual Time Management Management Experience Call Center Customer Service Microsoft Office
Office Administrator Job Purpose: Provides oversight of office procedures while supporting our sales teams. Maintains a positive and friendly company image by acting as the primary point of contact for visitors, customers, and vendors in-person, online, and on the telephone.
Office Administrator Job Duties:
- Marketing – assists with the monthly creation of our Client & Accountant Spotlights where we highlight the activities of our clients and employees to show how their work is benefiting the broader community and creating an unbelievable client experience.
- Reporting – coordinate various data inputs including Salesforce reporting to create visually appealing and informative reporting for the office to drive productivity and office sales competitiveness.
- Technology Management – manage Salesforce CRM & phone system performance; Maintaining tech inventory; Troubleshooting technology issues internally and coordinating with IT.
- Sales Operations – conduct lead distribution and reporting to support sales staff of 100+ from a metrics, reporting, and admin perspective.
- HR/Time Management – administer support to new employees while coordinating with off-site HR team; Ensuring compliance with time management policies and tracking and communicating timekeeping issues.
- Office Administration – manage general office area upkeep & logistics; Maintain stock lists and order office supplies as needed; Draft and print documents as needed.
Office Administrator Skills and Qualifications:
- 2+ years Prior Office Management Experience required.
- Salesforce Experience required.
- Experience in a call center/inbound sales environment.
- Bachelor’s Degree preferred but not required.
- Exceptional Communication and Customer Service Skills; Technical Skills, Including. Proficiency With Microsoft Office Programs.
- Ability to Handle Confidential Information; Strong Record Keeping Skills.
- Strong Attention to Detail; Ability to Work Without Supervision.
- Excellent Time Management and Multitasking Skills.
- Presentation Skills, Including Welcoming Visiting Guests.
- Bilingual (Spanish/English) preferred but not required.
- Exposure to working with HR/Finance not limited to payroll and HRIS.
Salary: $40,000 – $50,000 annually (based on experience) and is Full-Time with a comprehensive benefit package including health, dental, vision, 401(k), PTO and more. Incredible room for growth.
