Perform a variety of general and advanced clerical tasks including maintenance of file systems, logs, and records and typing and compiling information to assist in the efficient accomplishment of support activities.
Job Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.
- Compose, type, and distribute correspondence, forms, vouchers, requisitions, invoices, notices, schedules, legal documents, and other materials; type from rough drafts or combine data from multiple sources.
- Maintain basic manual and automated file systems or assist in the maintenance of a large, complex system; code, classify, post, and compile information for use by others; compile data, compute, and verify figures.
- Receive, verify, and register documents; assign file number and affix seal as appropriate; review forms, documents, and other materials for accuracy.
- Provide assistance to staff and public as required.
- Respond to inquiries and search files for requested information.
- Access materials of a confidential nature, generally limited to typing and filing, as required.
- May process and maintain personnel related documents and records such as timekeeping, procurement and payroll records, and maintain employee attendance and leave records.
- Maintain logs and records of equipment, inventory, costs, services performed, documents received, and charges to be assessed; maintain custody of supplies and other property.
- Operate office equipment such as copiers, telephones, shredders, and postage meters.
- Operate data processing computer equipment and software as well as other sources to process and obtain information; perform basic clerical computer operations using word processing, spreadsheet, database management, and other applications.
- Train, provide guidance, and review work of others for completeness and accuracy.
- Perform other clerical duties such as photocopying; ordering and issuing supplies; and sending, receiving, sorting, and distributing mail.
- Perform other related duties as required.
Knowledge, Skills, and Abilities
- Working knowledge of practices used to receive and assess calls for assistance.
- Working knowledge of departmental policies and procedures.
- Working knowledge of office practices, procedures, equipment, and materials.
- Working knowledge of English grammar, punctuation, and spelling.
- Working knowledge of frequently used office computer technology including Windows, Internet, and Office software applications.
- Skill in operating a computer utilizing word processor, spreadsheet, database, and electronic mail applications.
- Ability to proof own work and the work of others.
- Ability to perform accurate computations and verification of data.
- Ability to instruct new employees.
- Ability to work effectively with others.
- Ability to operate data processing and software equipment.
- Ability to use general office equipment and to perform a variety of clerical duties such as answering telephones, filing, copying, scanning, receiving and sorting mail, inventorying, and ordering supplies.
- Ability to type.
- Ability to organize and maintain paper and electronic files and records.
- Ability to take and transcribe notes rapidly and accurately.
Minimum Qualification(s)
Note: Applicants must meet the following requirement(s) to be considered minimally qualified for the job.
A high school diploma or possession of a GED certificate; and
Two years of clerical experience; and
A passing score on pre-employment testing; and
30 net words per minute on a typing test; or 100 gross keystrokes per minute with 90% accuracy on a data entry test.
OR
A high school diploma or possession of a GED certificate; and
Successful completion of a secretarial, business and office technology, or office professional training program; and
One year of clerical experience; and
A passing score on pre-employment testing; and
30 net words per minute on a typing test; or 100 gross keystrokes per minute with 90% accuracy on a data entry test.
OR
An associate’s degree from an accredited institution of higher education; and
One year of clerical experience; and
A passing score on pre-employment testing; and
30 net words per minute on a typing test; or 100 gross keystrokes per minute with 90% accuracy on a data entry test.
Preferred Qualifications
Experience in Kentico CMS Desk, Kronos, JD Edwards, Bank of America and Janus/Vizia Display.
Additional Requirements
- Depending on area of assignment, incumbents may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
- No visible tattoos on face. Tattoos on hands, neck, or arms must be covered with white, black, or neutral colored covering.
- No illegal drug sale within lifetime.
- No illegal drug use within the past 36 months. No marijuana use within the last 24 months.
- No felony convictions within lifetime.
- No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
- Prior military personnel must not have a dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
- Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks, medical evaluation, and drug screening.
Benefit Information
Benefits include but are not limited to:
- Medical, Dental, Vision, and Life Insurance coverage
- Florida Retirement System and Deferred Compensation
- Paid time off including sick, vacation, and holiday time
- Employee Assistance Program
- Short and Long Term Disability Insurance
- Employee incentives for educational degrees and bilingual (Spanish) abilities
- Tuition reimbursement
- Paid training
