| Office Assistant
DEPARTMENT: Business Office
REPORTS TO: Business Office Manager
WAGE: Non-Exempt
General Purpose:
Responsible for operation of the switchboard and paging system. Greets visitors and gives directions to residents, visitors and guests, and supports clinical activities.
Essential Job Functions
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
- Operate paging/telephone system as required
- Answer telephone; determine nature of call and direct caller to appropriate individual or department.
- Receive inquiries and release information in accordance with established policies and procedures.
- Deal with Patient Trust Fund, as directed by Business Office Manager.
- Greet visitors. Direct to appropriate office and/or resident room.
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
- Receive, sort, and distribute mail as directed.
- Operate copier, office machines, etc., as directed.
- Operate computer as directed.
- Order supplies, as directed.
- Assist department directors in administrative matters. (i.e. typing reports, correspondence, etc.)
- Attend in-service education programs in order to meet facility educational requirements.
- Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
- Maintain confidentiality of resident and facility records/information.
- Protect residents from neglect, mistreatment, and abuse.
- Protect the personal property of the residents of the facility.
- Others as directed by the supervisor or administrator.
Minimum Qualifications
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