Urgently hiring
Job details
Salary From $30,000 a year
Job Type Full-time
Number of hires for this role 1
Full Job Description
American Products, Inc. (API) manufactures architectural metal products such as storefronts, doors, canopies, sunshades, acm panel systems, brake metal and handrail from our facilities in Oldsmar, Fl. Our customers include some of the largest national chains in the country such as Chipotle, Outback, PDQ, Gap, Ann Taylor, Lids, Forever 21, etc. as well as architects, general contractors and subcontractors located nationally throughout the US.
SUMMARY: Responsible for office management, operations and customer service as well as general maintenance of office procedures and employee training. You will lead efforts for procedure/work instruction documentation to ensure continued improvement in operation efficiencies and successful growth. Most importantly, will be hands on and participate in the day to day activities of office to ensure projects are completed as required. You will work closely with Sales and marketing as well as Project Managers and Project Coordinators.
RESPONSIBILITIES:
· Coordinate with various departments daily to ensure work is completed timely
· Work directly with customers as well as internal staff
· Document and write new / update existing Training Manuals, SOPS, etc.
· Perform internal training on all office protocols, procedures and other required areas
· Maintain detailed status of projects assigned throughout the office
· Ensure efficiency throughout all departments
· Project coordination
· Participates in HR as needed
· Participate in sales and marketing as needed
SKILL SET / KNOWLEDGE:
· Advanced computer skills an absolute must
· Superior customer service and communication skills, both verbal and written
· Very strong attention to detail
· Superior organization, multi-tasking, phone skills
· Ability to work in a flexible, dynamic and fast-paced environment with ability to multi-task
· Proven track record in dealing with various personalities, working styles and departments while successfully managing a very busy, customer-focused office
· Architecture, Construction, Manufacturing exp. a plus but not required
The Company offers a very attractive benefits package that includes health, dental, vision, 401K with company match as well as a generous paid time off package. We currently contribute 50% of an individual’s health and dental monthly insurance premium. We also offer a casual work environment. Operations Manager Office Manager Customer Service Project Manager Project Coordinator
Job Type: Full-time
Pay: From $30,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location:
- One location
Work Remotely:
- No
