Qualifications
- University degree preferred
- 2+ years pf previous administrative experience in a professional services environment strongly preferred
- Specific experience in catering and/or security is a plus
- Confident, poised, professional demeanor both in person and on phone
- Extremely strong customer-service orientation; desire to consistently deliver great service
- Outstanding administrative and organizational skills with ability to multitask
- Willingness to take initiative and use problem solving techniques
- Ability to effectively manage shifting deadlines and priorities
- Multi-faceted problem solver who demonstrates an energetic and dynamic approach; experience working in a collaborative team environment
- Familiarity with MS Office including Outlook; Expertise in Excel a plus
- Technical knowledge of office machines and equipment
- Ability to lift up to 35lbs (heavy packages/items/furniture, etc.)
- Flexibility to work overtime as needed and with minimal notice
Who You’ll Work With
You’ll work in our Tampa Service Center (TSC) located in St. Petersburg, FL.
The TSC opened in May 2010 to provide Executive Assistant and HR support to North America. The TSC has expanded to become a hub for North American Finance and is home to 700+ colleagues supporting administration, recruiting, analytics, design, learning, benefits and other roles.
What You’ll Do
You will be responsible for ensuring professional, high-quality, customer-focused support to colleagues and visitors of the TSC at all times.
In this role you will perform an array of activities that contribute to the functionality and upkeep of the office including but not limited to: greeting and assisting guests, ordering supplies, cleaning and stocking kitchens, overseeing shipping/delivery of mail and packages.
You’ll assist with colleague desk assignments and moves; prepare welcome kits, name plates, and ensure desks are clean and all preparation is complete to new hire start date, ensuring a seamless onboarding experience. You’ll manage and prepare keycards for new hires; provide daily badge access for McKinsey internal visitors, and serve as an escort to non-McKinsey guests to ensure the confidentiality of our space.
You’ll coordinate catering for weekly lunches, on-site catering events and meetings. You will build and maintain strong and positive relationships with external vendors will be responsible for ensuring the kitchen areas are well stocked and maintained and in pristine condition at all times.
You will oversee the mailroom, including processing/sorting mail, preparing packages for shipment, operating mailroom equipment, and assisting others with shipping accounts. You will also monitor and maintain supply inventory including processing purchase orders/billing as appropriate; ordering business cards and stationary; ensuring supply areas are well stocked and clean at all times.
You will oversee room and space management, including booking of conference rooms for visitors and internal colleagues. You’ll maintain daily conference room checks and upkeep including cleaning, set-up, A/V. You will serve as an active participant of the office emergency response team, including assisting with evacuation procedures. You will act as primary contact for office maintenance requests and coordinate with building management and outside contractors for maintenance and repairs, as well as ensuring restrooms on all floors are orderly and address maintenance issues with facilities as necessary.
https://www.mckinsey.com/careers/search-jobs/jobs/office-services-and-facilities-coordinator-0953
