At Seven One Seven Parking Enterprises, we have created a corporate culture built on providing the best parking services available in the service industry, hiring the best employees and always being accessible and accountable to the facilities we serve. Founded in 1988, Seven One Seven Parking Enterprises’ unique management style and hand-on approach to hospitality parking has firmly placed us at the forefront of our industry. Through our multiple business divisions: Seven One Seven Parking Enterprises, Hospital Parking Management and Bay to Bay Transportation Services, our commitment is to offer the highest possible customer service to our clients.
Each of our divisions delivers a first class operation to building owners, property managers, hotels, hospitals, municipalities, arenas and stadiums, casinos, mixed-use developments, shopping centers and their customers, at the most economical price, while implementing one-of-a-kind programs that provide for maximum revenue generation. The mission of Seven One Seven stands to be the leader in quality, efficient and cost-effective parking and hospitality services responsive to the needs of our clients and their patrons.
The Operations Manager is responsible for account performance, customer satisfaction, client satisfaction, and overall customer service. Some of the main duties include, but are not limited to:
Responsibilities:
- The Manager is responsible for account performance, customer satisfaction, client satisfaction
- Recruit, hire, train, and schedule employees
- Budget responsibilities
- Complete and submit accurate and timely daily and weekly reports as required
- Develop new procedures to enhance daily operations
- Track inventory supplies
- Set and achieve quarterly goals based on upper management expectations
- Maintain cooperative working relationships with all necessary departments
- Coordinate with all relevant departments for daily and weekly meetings
- Continuously focus on revenue improvement
- Develop and maintain existing client relationships
Knowledge, Skills & Abilities:
- Must be able to effectively plan, set priorities and manage several complex projects simultaneously
- Must have great work ethics, drive, energy and persistence to achieve goals while working under pressure to meet deadlines
- Must demonstrate written and verbal communication skills to effectively address all levels of the organization
Requirements:
- 3-5 years of management experience preferable in a hospitality or a service related industry
- Experience managing other supervisors/managers
- Experience supervising 15 or more front line employees
- Experience in developing and managing budgets
- Excellent leadership skills
- Good communication skills
- Strong attention to detail
- Ability to multi-task
- Must be a pro-active self-starter who is able to work independently
- Exceptional focus, organized and flexible
- Strong outgoing personality, with the ability to motivate others
- Working knowledge of Microsoft Office (Excel and Word)
- Availability to work when needed based on the demands of the facility
- Must be able to work nights, weekends, and holidays
- Position requires standing and walking for long periods of time
- Must be able to work in a very faced paced environment
Job Type: Full-time
Salary: $40,000.00 to $50,000.00 /year
Experience:
- management: 3 years (Required)
Additional Compensation:
- Bonuses
