Job details
Salary $13.41 – $16.28 an hour
Job Type Temporary
Full Job Description
Posting Details
Department Number/Name: 0-6414-000 / The Lawton and Rhea Chiles Center for Healthy Mothers and Babies- College of Public Health
College/Division: USF Health- College of Public Health
Salary Plan: Temporary- Grant Funded
Job Title: OPS Student Assistant
Hourly Rate of Pay Range: $13.41 – $16.28 hourly
ORGANIZATIONAL SUMMARY:
The Lawton and Rhea Chiles Center for Healthy Mothers and Babies is the first choice in the nation for maternal and child health research, education and service for scholars, practitioners, policymakers, advocates, families, and students. The Center houses a variety of projects researching maternal and child health. The Center employs faculty, staff and students.
POSITION SUMMARY:
This position works with Program Director and staff to provide support during Open Enrollment period. The incumbent will screen walk-in appointments, check in consumers for their appointments, assist staff with scheduling Navigator appointments, confirm next-day Navigator appointments by phone, assemble Pre- and Post-Enrollment packets, assist staff with preparations for next-day appointments, walk consumers through the consent process, answer calls and address coverage-related questions coming in through the Covering Florida statewide toll-free assistance line. This position is ideal for someone who is motivated, customer service oriented, and eager to learn.
This position may include working on the weekends and evenings, as needed.
DUTIES:
- Screen appointments, check them in and direct them to the appropriate Navigator for their appointment. Will walk consumers through the consent process and educate them about the Marketplace and Affordable Care Act (ACA) prior to their appointments.
- Assist staff with scheduling appointments and confirming next-day appointments by phone. Answer calls and address coverage-related questions coming in through the Covering Florida statewide toll-free assistance line.
- Assemble Pre- and Post-Enrollment packets and assist staff with preparations for next-day appointments.
- Other duties, as assigned
POSITION QUALIFICATIONS:
MINIMUM:
- This position requires a high school diploma or equivalent, with two or more years of experience in an office or administrative support position. College or other relevant post-secondary coursework may substitute for the experience requirement on a year for year basis. Testing may be required to assess competency on word processing software.
PREFERRED:
- Experience with community service work.
USF Health
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 25950
Posting Date: 10/12/2020
Posting End Date: 10/19/2020
How To Apply
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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University’s Title IX Coordinator.
Work Location
Campus map and location overview:
USF – Health
USF – Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report’s national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state’s 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
