Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s foremost property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.
Overnight Shift from 12AM – 8AM.
POSITION SUMMARY:
The front desk person works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed
oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response
and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
POSITION RESPONSIBILITIES:
Demonstrates excellent customer service, communication and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
OPERATING SKILLS, KNOWLEDGE & ABILITIES:
Education/Training:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Experience/Knowledge:
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Job Type: Part-time
Experience:
- customer service: 1 year (Required)
- hospitality: 1 year (Required)
Education:
- High school or equivalent (Required)
Shifts:
- Graveyard (Required)
Typical start time:
