ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voicemail if unavailable.
Greets and directs visitors to the company.
Will take and retrieve messages for various personnel.
Provides callers with information such as company address, directions to the company location, company fax number or internet passcodes and other related information.
Receives, sorts and forwards incoming mail.
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) as needed.
Assists in the ordering, receiving, stocking and distribution of office supplies.
Assists with other related clerical duties such as photocopying, faxing, filing, etc.
Maintain the Admission and Discharge Registers.
Maintain the Forwarding Mail list.
Set up and maintain current file and listing of residents and emergency phone numbers.
Assist residents and their families with questions and direct them to the appropriate staff as needed.
